Liakopoulou M, Panaretaki I, Papadakis V, Katsika A, Sarafidou J, Laskari H, Anastasopoulos I, Vessalas G, Bouhoutsou D, Papaevangelou V, Polychronopoulou S, Haidas S
Child Psychiatry Department, University of Athens Medical School, Aghia Sophia Children's Hospital, Athens, Greece.
Support Care Cancer. 2008 Feb;16(2):143-50. doi: 10.1007/s00520-007-0297-9. Epub 2007 Jul 10.
The goals of the study were the following: (1) to study the rate of burnout of the staff in Pediatric Oncology and compare it with that of a group of staff in other pediatric specialties, (2) to find out if job satisfaction, role clarity, staff support, and ways of coping are related to the burnout of these two groups, and (3) as a secondary aim, to identify other parameters, i.e., profession, experience, having children, etc., which might affect burnout, staff support, and ways of coping.
The study group (n = 58) consisted of the staff of two Pediatric Oncology units and a Bone Marrow Transplantation unit, and the control group (n = 55) consisted of the staff of two Pediatric departments and one Pediatric Orthopedics department. The Maslach Burnout Inventory, the Staff Support Questionnaire, the Shortened Ways of Coping Questionnaire-Revised, and the Social Readjustment Scale were used.
No differences were found in burnout between Pediatric Oncology staff and that of other specialties, the existing staff support, and the ways of coping. Decreased role clarity and wishful thinking, as a way of coping, were positively correlated to emotional exhaustion, whereas a negative correlation of the lack of role clarity existed with personal accomplishment. Not having children and less experience increased burnout in both groups studied.
The hospital management and the heads of departments should be knowledgeable of ways to prevent burnout in their staff. Strategies targeting role clarity and wishful thinking are useful toward this goal.
本研究的目标如下:(1)研究儿科肿瘤科室工作人员的职业倦怠率,并与其他儿科专业的一组工作人员进行比较;(2)查明工作满意度、角色清晰度、员工支持及应对方式是否与这两组人员的职业倦怠有关;(3)作为次要目标,确定可能影响职业倦怠、员工支持及应对方式的其他参数,即职业、经验、是否有子女等。
研究组(n = 58)由两个儿科肿瘤科室和一个骨髓移植科室的工作人员组成,对照组(n = 55)由两个儿科科室和一个小儿骨科科室的工作人员组成。使用了马氏职业倦怠量表、员工支持问卷、简化应对方式问卷修订版和社会再适应量表。
儿科肿瘤科室工作人员与其他专业人员在职业倦怠、现有员工支持及应对方式方面未发现差异。角色清晰度降低和作为一种应对方式的如意算盘思维与情感耗竭呈正相关,而角色清晰度缺乏与个人成就感呈负相关。在两个研究组中,没有子女和经验较少会增加职业倦怠。
医院管理层和科室负责人应了解预防员工职业倦怠的方法。针对角色清晰度和如意算盘思维的策略有助于实现这一目标。