Cannick Gabrielle F, Horowitz Alice M, Garr David R, Reed Susan G, Neville Brad W, Day Terry A, Woolson Robert F, Lackland Daniel T
Medical University of South Carolina, Charleston, SC 29425, USA.
J Dent Educ. 2007 Sep;71(9):1203-9.
Although communications competency is recommended by the American Dental Education Association, only a few (n=5) dental schools report evaluating students' skills using a competency examination for communication. This study used an objective structured clinical examination (OSCE) to evaluate dental students' competency in interpersonal and tobacco cessation communication skills. All students were evaluated on their interpersonal communication skills at baseline and at six months post-OSCE by standardized patients and on their tobacco cessation communication skills by two independent raters. First- and second-year dental students (n=104) were randomized to a control or intervention group. One month after the baseline OSCE, students in the intervention group participated in a two-hour training session in which faculty members communicated with a standardized patient during a head and neck examination and counseled the patient about tobacco cessation. There were no statistically significant differences from baseline to post-test between the intervention and control group students as measured by the OSCE. However, among first-year students, both the intervention (n=23) and control (n=21) groups significantly increased in tobacco cessation communication scores. Second-year students in both intervention (n=24) and control (n=28) groups declined in interpersonal communication skills from baseline to post-test. Overall, this one-shot intervention was not successful, and results suggest that a comprehensive communication skills training course may be more beneficial than a single, brief training session for improving dental students' communication skills.
尽管美国牙科教育协会推荐具备沟通能力,但只有少数(n = 5)牙科学校报告称使用沟通能力考试来评估学生的技能。本研究采用客观结构化临床考试(OSCE)来评估牙科学生在人际沟通和戒烟沟通技能方面的能力。所有学生在基线时以及OSCE后六个月,由标准化病人评估其人际沟通技能,并由两名独立评分者评估其戒烟沟通技能。一年级和二年级牙科学生(n = 104)被随机分为对照组或干预组。在基线OSCE一个月后,干预组的学生参加了一次两小时的培训课程,在课程中教员在进行头颈检查时与标准化病人交流,并就戒烟问题为病人提供咨询。通过OSCE测量,干预组和对照组学生从基线到测试后的结果没有统计学上的显著差异。然而,在一年级学生中,干预组(n = 23)和对照组(n = 21)的戒烟沟通得分均显著提高。从基线到测试后,干预组(n = 24)和对照组(n = 28)的二年级学生人际沟通技能均有所下降。总体而言,这种一次性干预并不成功,结果表明,对于提高牙科学生的沟通技能,全面的沟通技能培训课程可能比单次简短培训课程更有益。
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