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厘清角色认知:感知到的角色广度、自主权、工具性和效能如何与帮助和负责相关联。

Disentangling role perceptions: how perceived role breadth, discretion, instrumentality, and efficacy relate to helping and taking charge.

作者信息

McAllister Daniel J, Kamdar Dishan, Morrison Elizabeth Wolfe, Turban Daniel B

机构信息

National University of Singapore, Department of Management and Organisation, School of Business.

出版信息

J Appl Psychol. 2007 Sep;92(5):1200-11. doi: 10.1037/0021-9010.92.5.1200.

Abstract

The objective of this study was to empirically disentangle role perceptions related to organizational citizenship behavior (OCB) that have been confounded in past research, investigate their unique relationships with both an affiliative (helping) and a challenging (taking charge) form of OCB, and determine their relative importance in explaining these 2 forms of OCB. The authors also examined whether role discretion and role breadth independently moderate the procedural justice-to-OCB relationship. The authors surveyed 225 engineers in India and their direct supervisors. The results showed that 3 of the 4 facets of OCB role perception explain unique variance in either helping or taking charge, and that role breadth moderates the relationships between procedural justice and both helping and taking charge. The authors discuss implications of these findings for OCB theory and research, as well as for managerial practice.

摘要

本研究的目的是通过实证分析,厘清过去研究中混淆的与组织公民行为(OCB)相关的角色认知,探究它们与亲和型(帮助他人)和挑战型(负责担当)两种形式的OCB之间的独特关系,并确定它们在解释这两种形式的OCB时的相对重要性。作者还考察了角色裁量权和角色广度是否独立调节程序公正与OCB之间的关系。作者对印度的225名工程师及其直属上级进行了调查。结果表明,OCB角色认知的4个维度中的3个,解释了帮助他人或负责担当方面的独特方差变异,且角色广度调节了程序公正与帮助他人和负责担当之间的关系。作者讨论了这些发现对OCB理论与研究以及管理实践的启示。

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