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澳大利亚社区样本中工作中的努力-回报失衡与驾驶愤怒情绪:工作压力与路怒之间存在关联吗?

Effort-reward imbalance at work and driving anger in an Australian community sample: is there a link between work stress and road rage?

作者信息

Hoggan Benjamin L, Dollard Maureen F

机构信息

Work and Stress Research Group, Centre for Applied Psychological Research, School of Psychology, University of South Australia, Adelaide 5001, South Australia, Australia.

出版信息

Accid Anal Prev. 2007 Nov;39(6):1286-95. doi: 10.1016/j.aap.2007.03.014. Epub 2007 Apr 19.

Abstract

Both workplace stress and road rage are reported to be on the increase. This study examined the effort-reward imbalance (ERI) model of work stress and its relationship with general anger and driving anger in a community sample of 130 Australian workers. It also examined international differences in driving anger, with Australian motorists reporting lower levels of driving anger than American motorists but higher levels than British motorists. Hierarchical multiple regressions confirmed ERI increased driving anger via the mediating variables of general anger and overcommitment; individuals suffering ERI may develop increased general anger or overcommitment, in turn increasing propensity to experience driving anger. Regressions also showed that overcommitment (but not general anger) moderated the effect of ERI on driving anger; ERI has a greater influence on increasing driving anger in individuals with high overcommitment at work. The results have considerable implications for the safety and emotional health of individuals who perceive an imbalance between their efforts and rewards at work, and overcommitted individuals may be at greater risk. The wider implications of the relationship between work stress, emotional well-being and driving anger in employees, along with the potential of driver education interventions, are discussed as public health issues.

摘要

据报道,职场压力和路怒现象都在增加。本研究在130名澳大利亚工人的社区样本中,考察了工作压力的努力-回报失衡(ERI)模型及其与一般愤怒和驾驶愤怒的关系。研究还考察了驾驶愤怒的国际差异,澳大利亚驾车者报告的驾驶愤怒水平低于美国驾车者,但高于英国驾车者。分层多元回归证实,ERI通过一般愤怒和过度投入的中介变量增加驾驶愤怒;遭受ERI的个体可能会产生更多的一般愤怒或过度投入,进而增加体验驾驶愤怒的倾向。回归还表明,过度投入(而非一般愤怒)调节了ERI对驾驶愤怒的影响;ERI对工作中过度投入程度高的个体增加驾驶愤怒有更大影响。这些结果对于那些认为自己在工作中付出与回报失衡的个体的安全和情绪健康具有重要意义,过度投入的个体可能面临更大风险。工作压力、情绪健康与员工驾驶愤怒之间的关系的更广泛影响,以及驾驶员教育干预措施的潜力,作为公共卫生问题进行了讨论。

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