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探索癌症姑息治疗中会诊的交流模式。

Exploration of communicative patterns of consultations in palliative cancer care.

作者信息

Ohlén Joakim, Elofsson Linnéa Carling, Hydén Lars-Christer, Friberg Febe

机构信息

Institute of Health and Care Sciences, Sahlgrenska Academy at Gothenburg University, P.O. Box 457, SE-405 30 Gothenburg, Sweden.

出版信息

Eur J Oncol Nurs. 2008 Feb;12(1):44-52. doi: 10.1016/j.ejon.2007.07.005. Epub 2008 Jan 22.

Abstract

Building on the research conducted on institutional communication, and the analysis of actual communication taking place in clinical settings, this study describes and highlights features of palliative care consultations and focuses on the distribution of discursive space (i.e., share of words, lengths of turns), occurring topics and conversational frames. Six consultations between physicians, patients and significant others were videotaped and all participants took part in audio-taped interviews. The recordings were transcribed and analysed in regard to expectations of, the discursive space of, and topics addressed in the consultations. The distribution of the discursive space was unequal; the physicians had the greatest share of words and length of turns in all six consultations, and they mostly initiated discussion of medical issues connected to examinations and treatment, while only patients initiated the topic of the patient's future. During the consultations, institutional framing tended to dominate over client framing. There was found to be room for further study of the structure and content of palliative care consultations with emphasis on how the voice of the patient can manifest itself within the framework of the medical agenda of the consultation and its significance for palliative cancer team work.

摘要

基于对机构沟通的研究以及对临床环境中实际沟通的分析,本研究描述并突出了姑息治疗咨询的特点,重点关注话语空间的分布(即话语份额、轮次长度)、出现的话题和对话框架。对医生、患者及重要他人之间的六次咨询进行了录像,所有参与者都参加了录音采访。对录音进行了转录,并就咨询中的期望、话语空间和所涉及的话题进行了分析。话语空间的分布是不平等的;在所有六次咨询中,医生的话语份额和轮次长度最大,他们大多发起与检查和治疗相关的医疗问题的讨论,而只有患者发起了关于患者未来的话题。在咨询过程中,机构框架往往比客户框架占主导地位。研究发现,有必要进一步研究姑息治疗咨询的结构和内容,重点是患者的声音如何在咨询的医疗议程框架内体现出来,以及它对姑息癌症团队工作的意义。

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