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新西兰麻醉技师的工作满意度、压力与职业倦怠

Job satisfaction, stress and burnout in anaesthetic technicians in New Zealand.

作者信息

Kluger M T, Bryant J

机构信息

Department of Anaesthesiology and Perioperative Medicine, North Shore Hospital, Takapuna, Auckland, New Zealand.

出版信息

Anaesth Intensive Care. 2008 Mar;36(2):214-21. doi: 10.1177/0310057X0803600212.

Abstract

Anaesthetic technicians play a key role in the operating room, yet little is known about their levels of job satisfaction or workplace stress. A blinded, confidential single mail-out survey was posted to anaesthetic technicians in New Zealand. The survey consisted of demographic information, a job satisfaction survey, the Maslach Burnout Inventory and the Short Form 12. At total of 154 forms were returned (51% response rate). Respondents worked predominantly in public hospitals and many had duties outside the operating room. Job satisfaction was related to teamwork, practical nature of work and patient contact, while dissatisfaction was related to lack of respect from nurses and limited career pathway. High to moderate levels of emotional exhaustion (48%), depersonalisation (39%) and low levels of personal accomplishment (58%) were indicators of burnout. The Short Form 12 revealed high levels of physical impairment in 24% and emotional impairment in 35% of respondents. These data suggest that work is needed to evaluate anaesthetic assistants' job structure and actively manage their important physical and emotional sequelae.

摘要

麻醉技师在手术室中发挥着关键作用,但对于他们的工作满意度水平或工作场所压力却知之甚少。一项无记名的保密单邮寄调查被发送给新西兰的麻醉技师。该调查包括人口统计学信息、工作满意度调查、马氏职业倦怠量表和简明健康调查问卷12项。总共收回了154份问卷(回复率为51%)。受访者主要在公立医院工作,许多人在手术室之外还有职责。工作满意度与团队合作、工作的实际性质和与患者的接触有关,而不满则与护士缺乏尊重和职业发展途径有限有关。高到中度的情绪耗竭(48%)、去个性化(39%)和低个人成就感(58%)是职业倦怠的指标。简明健康调查问卷12项显示,24%的受访者有高水平的身体损伤,35%的受访者有情绪损伤。这些数据表明,需要开展工作来评估麻醉助理的工作结构,并积极管理他们重要的身体和情绪后遗症。

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