Glasberg Ann-Louise, Eriksson Sture, Norberg Astrid
Department of Nursing, Umeå University, Umeå, Sweden.
Scand J Caring Sci. 2008 Jun;22(2):249-58. doi: 10.1111/j.1471-6712.2007.00522.x.
The main purpose of this study was to examine factors related to 'stress of conscience' i.e. stress related to a troubled conscience in healthcare.
A series of questionnaires was completed by 423 healthcare employees in northern Sweden as part of this cross-sectional study. The series of questionnaires comprised the 'Stress of Conscience Questionnaire', 'Perception of Conscience Questionnaire', 'Revised Moral Sensitivity Questionnaire', Social Interactions Scale, Resilience Scale and a Personal/Work Demographic form.
Nonautomatic stepwise regression analysis with forward inclusion resulted in a model that explained approximately 39.6% of the total variation in stress of conscience. Individual items associated with stress of conscience were; perceiving that conscience warns us against hurting others while at the same time not being able to follow one's conscience at work and having to deaden one's conscience to keep working in healthcare. In addition moral sensitivity items belonging to the factor 'sense of moral burden' were; one's ability to sense patient's needs means that one is doing more than one has strength for, having difficulty to deal with feelings aroused when a patient is suffering and one's ability to sense patient's needs means feeling inadequate all added significantly to the model. In addition, deficient social support from superiors, low levels of resilience and working in internal medicine wards were all associated with stress of conscience.
Healthcare employees seem to experience stress of conscience in their everyday practise. Particular contributing factors are not being able to follow one's conscience at work, and the 'negative' dimension of moral sensitivity - moral burden - which is an inability to deal with moral problems. Thus, in order for conscience and moral sensitivity to become an asset instead of a burden, healthcare employees need to be able to express their moral concerns.
本研究的主要目的是调查与“良心压力”相关的因素,即医疗保健领域中与良心不安相关的压力。
作为这项横断面研究的一部分,瑞典北部的423名医疗保健员工完成了一系列问卷。该系列问卷包括“良心压力问卷”、“良心感知问卷”、“修订后的道德敏感性问卷”、社会互动量表、复原力量表和个人/工作人口统计学表格。
采用向前纳入法的非自动逐步回归分析得出一个模型,该模型解释了良心压力总变异的约39.6%。与良心压力相关的个体项目包括:意识到良心警告我们不要伤害他人,同时在工作中却无法遵循自己的良心,并且不得不麻木自己的良心以继续从事医疗保健工作。此外,属于“道德负担感”因素的道德敏感性项目包括:感知患者需求的能力意味着自己做得超出了能力范围,难以应对患者受苦时引发的情绪,以及感知患者需求的能力意味着感觉自己能力不足,这些都对模型有显著影响。此外,上级缺乏社会支持、复原力水平低以及在内科病房工作都与良心压力有关。
医疗保健员工在日常工作中似乎会经历良心压力。特别的促成因素包括在工作中无法遵循自己的良心,以及道德敏感性的“负面”维度——道德负担,即无法处理道德问题。因此,为了使良心和道德敏感性成为一种资产而非负担,医疗保健员工需要能够表达他们的道德关切。