Xu Yu, Gutierrez Antonio, Kim Su Hyun
School of Nursing, University of Nevada, Las Vegas, NV 89154, USA.
ANS Adv Nurs Sci. 2008 Apr-Jun;31(2):E33-47. doi: 10.1097/01.ANS.0000319570.99254.e5.
This phenomenological study examined the lived experiences of Chinese nurses working in the US healthcare environment. In-depth interviews with 9 self-identified Chinese nurses were conducted in English and transcribed verbatim. Using Colaizzi's (In: Valle RS, King M, eds. Existential-Phenomenological Alternatives for Psychology. New York: Oxford University Press; 1978:48-71) 7-step procedure, the narrative data were independently analyzed by a team of researchers. Five primary themes emerged from the data: (a) communication as the most daunting challenge, especially during initial transition of their first job; (b) different and even conflicting professional values and roles/expectations of the nurse between the United States and China; (c) marginalization, inequality, and discrimination; (d) transformation through clinging to hope, (un)learning, and resilience; and (e) cultural dissonance. To a large extent, this study supported the findings in the general literature on international nurses, especially those from Asia. It also documented the uniqueness of this group of Chinese nurses, namely their ingenuity to turn challenges into opportunities, their high-level job satisfaction in spite of adversity, their desire for learning and execution of strategic plans for performance and career enhancement through further education, and their proactive measures to adapt to workplace demands. In addition, this study revealed both real and potential risks to patient safety and quality of care during the transition of these Chinese nurses. In light of these findings, implications for both practice and future research are elaborated, particularly in the context of the accreditation standards of healthcare organizations and national agenda for patient safety research.
这项现象学研究考察了在美国医疗环境中工作的中国护士的生活经历。对9名自我认定为中国护士的人员进行了英语深度访谈,并逐字记录。研究团队运用科莱齐(见:瓦莱RS、金M编著。《心理学的存在主义-现象学替代方法》。纽约:牛津大学出版社;1978:48-71)的七步程序,对叙述性数据进行了独立分析。数据中浮现出五个主要主题:(a)沟通是最艰巨的挑战,尤其是在首次工作的初始过渡阶段;(b)美国和中国之间护士的专业价值观以及角色/期望存在差异甚至冲突;(c)边缘化、不平等和歧视;(d)通过坚守希望、(去)学习和恢复力实现转变;(e)文化失调。在很大程度上,本研究支持了关于国际护士,尤其是亚洲护士的一般文献中的研究结果。它还记录了这群中国护士的独特之处,即他们将挑战转化为机遇的独创性、尽管身处逆境仍有较高的工作满意度、渴望学习并通过继续教育执行提升绩效和职业发展的战略计划,以及他们为适应工作场所需求而采取的积极措施。此外,本研究揭示了这些中国护士在过渡期间对患者安全和护理质量存在的实际和潜在风险。鉴于这些研究结果,阐述了对实践和未来研究的启示,尤其是在医疗保健组织的认证标准和患者安全研究国家议程的背景下。