Woolley Anita Williams, Hackman J Richard, Jerde Thomas E, Chabris Christopher F, Bennett Sean L, Kosslyn Stephen M
Department of Pscyhology, Harvard University, Cambridge, Massachusetts 02138, USA.
Soc Neurosci. 2007;2(2):96-105. doi: 10.1080/17470910701363041.
Advances in understanding neural processes open the possibility of using brain-based measures to compose collaborative work teams. Neuroimaging studies have shown that individual differences in patterns of brain activity can predict differences in performance of specific tasks. We extended this finding by examining performance not simply by a single brain, but by pairs of brains. We used measures derived from brain-based studies to compose 100 two-person teams in which members' roles were either congruent or incongruent with their individual abilities. The assessed abilities are rooted in the visual system, which comprises independent "spatial" and "object" subsystems. The team task required one member to navigate through a virtual maze (a spatial task) and the other to remember "tag" repetitions of complex "greebles" (an object-properties task). Teams in which members' role assignments were congruent with their abilities performed better than incongruent teams and teams in which both members scored high on only one of the abilities. In addition, verbal collaboration enabled members of incongruent teams to overcome their compositional disadvantage but did not enhance the performance of congruent teams-and actually impaired performance in teams in which both members were adept in only one of the two necessary abilities. The findings show that knowledge about brain systems can not only be used to compose teams, but also provides insights into how teams can best perform.
对神经过程理解的进展开启了利用基于大脑的测量方法来组建协作工作团队的可能性。神经影像学研究表明,大脑活动模式的个体差异能够预测特定任务表现的差异。我们通过不仅考察单个大脑,还考察成对大脑的表现来扩展这一发现。我们使用基于大脑研究得出的测量方法组建了100个两人团队,其中成员的角色与其个人能力要么一致,要么不一致。所评估的能力源于视觉系统,该系统由独立的“空间”和“物体”子系统组成。团队任务要求一名成员在虚拟迷宫中导航(空间任务),另一名成员记住复杂“greebles”的“标签”重复情况(物体属性任务)。成员角色分配与其能力一致的团队比角色不一致的团队以及两名成员仅在一种能力上得分高的团队表现更好。此外,言语协作使角色不一致的团队成员能够克服其组成上的劣势,但并未提高角色一致的团队的表现,而且实际上还损害了两名成员仅擅长两种必要能力之一的团队的表现。研究结果表明,关于大脑系统的知识不仅可用于组建团队,还能为团队如何实现最佳表现提供见解。