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评估护理专业学生所提供的护理对肿瘤患者满意度的影响。

Evaluation of the effect of care given by nursing students on oncology patients' satisfaction.

作者信息

Can Gulbeyaz, Akin Semiha, Aydiner Adnan, Ozdilli Kursat, Durna Zehra

机构信息

Istanbul University, Florence Nightingale School of Nursing, Abide-i Hurriyet Cad. Caglayan, and Florence Nightingale Hospital, 34387 Istanbul, Turkey.

出版信息

Eur J Oncol Nurs. 2008 Sep;12(4):387-92. doi: 10.1016/j.ejon.2008.02.004. Epub 2008 Jul 24.

DOI:10.1016/j.ejon.2008.02.004
PMID:18653383
Abstract

Patients' satisfaction with the care given by nursing students will have a say in the development of practical nursing student education and in improving the quality of clinical training. The purpose of this study was to test whether the Turkish version of "The Oncology Patients' Perceptions of the Quality of Nursing Care Scale-Short Form (OPPQNCS-SF)" is appropriate for oncology patients done by studying the tool's validity and reliability and to evaluate the effect of care given by nursing students on oncology patients' satisfaction with the care they receive. The Turkish version of OPPQNCS-SF's item-score correlation coefficients were rs=0.38-0.85 (p<0.05). The Cronbach values were 0.91 for the total scale, 0.66-0.87 for the subscales. The results show that the scale is a valid and reliable tool for Turkish patients. The mean scores for every subscale and item were high. The patients were most pleased about the respect they were shown, with the answered to their questions, with the sincere interest shown and with the knowledge of nurses about their condition. The patients' high level of satisfaction with the care nursing students gave is important to ensure that nurses, who will have primary responsibility for patient care in the future, receive a good clinical and theoretical education.

摘要

患者对护理专业学生所提供护理服务的满意度,将对实用护理专业学生教育的发展以及临床培训质量的提升产生影响。本研究的目的是通过研究“肿瘤患者对护理质量感知量表简版(OPPQNCS - SF)”土耳其语版本的效度和信度,来检验其是否适用于肿瘤患者,并评估护理专业学生所提供护理服务对肿瘤患者护理满意度的影响。OPPQNCS - SF土耳其语版本的项目得分相关系数为rs = 0.38 - 0.85(p < 0.05)。总量表的克朗巴哈值为0.91,各分量表的克朗巴哈值为0.66 - 0.87。结果表明,该量表对于土耳其患者是一个有效且可靠的工具。每个分量表和项目的平均得分都很高。患者对所受到的尊重、问题得到的解答、所展现出的真诚关心以及护士对其病情的了解最为满意。患者对护理专业学生所提供护理服务的高度满意度,对于确保未来将主要负责患者护理工作的护士接受良好的临床和理论教育而言至关重要。

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