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器官捐赠社会营销面临的挑战:捐赠与移植的新闻及娱乐报道

The challenges of social marketing of organ donation: news and entertainment coverage of donation and transplantation.

作者信息

Harrison Tyler R, Morgan Susan E, Chewning Lisa V

机构信息

Department of Communication, Purdue University, Beering Hall Room 2114, West Lafayette, IN 47907-2098, USA.

出版信息

Health Mark Q. 2008;25(1-2):33-65. doi: 10.1080/07359680802126079.

Abstract

While great strides have been made in persuading the public to become potential organ donors, actual behavior has not yet caught up with the nearly universally favorable attitudes the public expresses toward donation. This paper explores the issue by situating the social marketing of organ donation against a broader backdrop of entertainment and news media coverage of organ donation. Organ donation storylines are featured on broadcast television in medical and legal dramas, soap operas, and other television serials approximately four times per month (not including most cable networks), and feature storylines that promote myths and fears of the organ donation process. National news and other non-fictionalized coverage of organ donation are even more common, with stories appearing over twenty times a month on average. These stories tend to be one-dimensional and highly sensationalized in their coverage. The marketing of organ donation for entertainment essentially creates a counter-campaign to organ donation, with greater resources and reach than social marketers have access to. Understanding the broader environmental context of organ donation messages highlights the issues faced by social marketing campaigns in persuading the public to become potential donors.

摘要

尽管在说服公众成为潜在器官捐赠者方面已经取得了巨大进展,但实际行动尚未跟上公众对捐赠几乎普遍持有的积极态度。本文通过将器官捐赠的社会营销置于娱乐和新闻媒体对器官捐赠报道的更广泛背景下来探讨这一问题。器官捐赠情节在广播电视的医疗剧、法律剧、肥皂剧和其他电视连续剧中每月大约出现四次(不包括大多数有线电视网络),其情节宣扬了对器官捐赠过程的误解和恐惧。全国性新闻和其他关于器官捐赠的非虚构报道更为常见,平均每月出现二十多次。这些报道往往内容单一且极具轰动性。为娱乐目的而进行的器官捐赠营销实际上形成了一场针对器官捐赠的反向运动,其资源和影响力超过了社会营销人员所能利用的范围。了解器官捐赠信息所处的更广泛环境背景,凸显了社会营销活动在说服公众成为潜在捐赠者时所面临的问题。

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