Tan Hwee Hoon, Lim Augustine K H
Singapore Management University, Lee Kong Chian School of Business, 50 Stamford Road, 178899, Singapore.
J Psychol. 2009 Jan;143(1):45-66. doi: 10.3200/JRLP.143.1.45-66.
The authors proposed a modified model of organizational trust that incorporates trust in 2 foci: coworkers and organizations. They found a relation between the 2 foci. The authors also found that trust in organizations mediates the relation between trust in coworkers and organizational outcomes of affective commitment and performance. These findings suggest that it would be meaningful to examine the relations between other foci of trust to better understand how different domains interact and how such exchanges eventually lead to desired organizational outcomes.
作者们提出了一种经过改进的组织信任模型,该模型纳入了对两个焦点的信任:同事和组织。他们发现了这两个焦点之间的一种关系。作者们还发现,对组织的信任在对同事的信任与情感承诺和绩效等组织成果之间起中介作用。这些发现表明,研究信任的其他焦点之间的关系,对于更好地理解不同领域如何相互作用以及这种交流最终如何导致理想的组织成果具有重要意义。