Laus Ana Maria, Anselmi Maria Luiza
Departamento de Enfermagem Geral e Especializada da Escola de Enfermagem de Ribeirão Preto, Universidade de São Paulo (EERP-USP), Ribeirão Preto, SP, Brasil.
Rev Esc Enferm USP. 2008 Dec;42(4):681-9. doi: 10.1590/s0080-62342008000400010.
Absenteeism in the nursing team worries the institutions' managers, because they reflect on the human resources quantitative aspects, interfering in the quality of healthcare provided to the clientele. This descriptive, retrospective study identified the percentage and the types of expected and non-expected absences of nursing workers in a school hospital, between April, 2001 and March, 2002. Data were collected by consultating the schedules and the monthly attendance reports in the Human Resources Center. Expected absences reached 40% for weekly days off, 3.9% for holidays and 9% for vacations. The percentage of non-expected absences for the nursing category varied from 0 to 46.3%, predominantly due to maternity leaves and occupational accidents. For nursing technicians and auxiliaries, percentages varied from 0.5% to 11.6%. In this case, the absences were due to sick and medical leaves approved by the National Institute of Social Security.
护理团队的旷工现象令医疗机构管理者担忧,因为这反映了人力资源的数量方面,会干扰为患者提供的医疗服务质量。这项描述性回顾性研究确定了2001年4月至2002年3月期间一所学校医院护理人员预期缺勤和非预期缺勤的百分比及类型。通过查阅人力资源中心的排班表和月度出勤报告来收集数据。每周休息日的预期缺勤率达40%,节假日为3.9%,假期为9%。护理类别的非预期缺勤率在0至46.3%之间,主要原因是产假和职业事故。对于护理技术员和辅助人员,缺勤率在0.5%至11.6%之间。在这种情况下,缺勤是由于国家社会保障局批准的病假和医疗假。