[作为人员管理指标的护理人员缺勤率]

[Nursing staff absenteeism rates as a personnel management indicator].

作者信息

Sancinetti Tânia Regina, Soares Alda Valéria Neves, Lima Antonio Fernandes Costa, Santos Nanci Cristiano, Melleiro Marta Maria, Fugulin Fernanda Maria Togeiro, Gaidzinski Raquel Rapone

机构信息

Hospital Universitário, Universidade de São Paulo, São Paulo, SP, Brasil.

出版信息

Rev Esc Enferm USP. 2011 Aug;45(4):1007-12. doi: 10.1590/s0080-62342011000400031.

DOI:10.1590/s0080-62342011000400031

PMID:21876906

Abstract

Absenteeism in nursing is a difficult problem for health organizations; hence it is an indicator that must be monitored. The objective of this study was to analyze the absenteeism rate of nursing professionals in a public hospital. Absenteeism data were collected monthly, from January to July 2008, and calculated by means of an electronic program. The mean absenteeism index for nurses varied from 5.6% to 9.7% for technicians/nursing aides. Sick leaves were the most prevalent reason for absences. The data revealed the major cause of absenteeism and pointed at the need to change policies for hiring nursing professionals, in addition to reviewing the working processes in order to improve the workers' health conditions.

摘要

护理人员旷工对卫生组织来说是个难题，因此这是一个必须加以监测的指标。本研究的目的是分析一家公立医院护理专业人员的旷工率。旷工数据于2008年1月至7月每月收集，并通过电子程序进行计算。护士的平均旷工指数在5.6%至9.7%之间，技术人员/护理助理的旷工指数则有所不同。病假是缺勤的最普遍原因。数据揭示了旷工的主要原因，并指出除了审查工作流程以改善员工健康状况外，还需要改变招聘护理专业人员的政策。