Shank J C, Murphy M, Schulte-Mowry L
Department of Family Practice, Hassler Center for Family Medicine, Cleveland, OH 44111.
Fam Med. 1991 Aug;23(6):429-32.
Educational pamphlets are widely used in family practice offices despite few studies on patient attitudes toward this educational technique. The purpose of this study was to: 1) determine how frequently patients perceive that pamphlets are used and how often they are desired; 2) determine what is usually done with pamphlets; and 3) determine patient preferences regarding requesting pamphlets, location of unsolicited pamphlets, techniques of getting pamphlets, and style of pamphlets. In this survey of 360 patients, 90% reported wanting a pamphlet at some or all of their office visits. Overall, 67% reported reading or looking through and saving pamphlets received, 30% read or looked through them and then threw them away, and only 2% threw them away without review. Only 11% of males and 26% of females reported ever asking a doctor for pamphlets. Some conclusions are that: 1) more patients desire pamphlets than are receiving them; 2) most patients do save pamphlets; and 3) patients need encouragement and permission to ask for pamphlets.
教育手册在家庭医疗诊所中被广泛使用，尽管针对患者对这种教育方式的态度的研究很少。本研究的目的是：1）确定患者认为手册的使用频率以及他们希望获得手册的频率；2）确定对手册通常的处理方式；3）确定患者在索取手册、主动提供的手册放置位置、获取手册的方式以及手册样式方面的偏好。在这项对360名患者的调查中，90%的患者表示在部分或全部门诊就诊时希望获得一本手册。总体而言，67%的患者表示阅读或浏览并保存了收到的手册，30%的患者阅读或浏览后扔掉了手册，只有2%的患者未查看就扔掉了手册。只有11%的男性和26%的女性表示曾向医生索取手册。得出的一些结论是：1）希望获得手册的患者比实际收到手册的患者更多；2）大多数患者确实会保存手册；3）患者需要得到鼓励和许可才能索取手册。
