Faraj Samer, Yan Aimin
Desautels School of Management, McGill Unioversity, Montreal, Canada.
J Appl Psychol. 2009 May;94(3):604-17. doi: 10.1037/a0014367.
The purpose of this article is to promote an open systems perspective on team research. The authors develop a model of team boundary activities: boundary spanning, buffering, and reinforcement. The model examines the relationship between these boundary activities and team performance, the moderating effects of organizational contextual factors, and the mediating effect of team psychological safety on the boundary work-performance relationship. These relationships were empirically tested with data collected from 64 software development teams. Boundary spanning, buffering, and boundary reinforcement were found to relate to team performance and psychological safety. Both relationships are moderated by the team's task uncertainty and resource scarcity. The implications of the findings are offered for future research and practice.
本文旨在推广团队研究的开放系统视角。作者开发了一个团队边界活动模型：边界跨越、缓冲和强化。该模型考察了这些边界活动与团队绩效之间的关系、组织情境因素的调节作用以及团队心理安全在边界工作与绩效关系中的中介作用。利用从64个软件开发团队收集的数据对这些关系进行了实证检验。研究发现，边界跨越、缓冲和边界强化与团队绩效和心理安全相关。这两种关系都受到团队任务不确定性和资源稀缺性的调节。研究结果对未来的研究和实践具有启示意义。
