Department of Pediatrics, Loyola University Medical Center, Maywood, IL 60153, USA.
Occup Med (Lond). 2009 Oct;59(7):472-5. doi: 10.1093/occmed/kqp068. Epub 2009 May 21.
Paediatric residents are often exposed to verbal abuse and/or physical assaults from patients and patients' families during the course of their training. Residents may benefit from further training on how to prevent and respond to workplace violence.
To determine the prevalence of workplace violence in paediatric residency training programmes.
In 2007, a 25-item web-based questionnaire about experiences of verbal and/or physical abuse while on duty was distributed to 1211 paediatric residents at all training levels from 25 paediatric programmes.
A total of 541 questionnaires were returned giving a 45% response rate. In total, 33% of the respondents had been verbally abused or physically assaulted by patients and/or patients' families during their residency programme, although verbal abuse was much more common than physical assaults. In total, 71% of respondents reported having no teaching about workplace violence during their residency training. The majority (74%) indicated that they would like to receive more training in managing angry patients and families.
Paediatric residents are often exposed to verbal threats during the course of their work. They are also at risk of physical assaults by angry patients and/or families. Paediatric residents require more training on how to prevent and respond to workplace violence, and this important topic should be incorporated into the paediatric residency curriculum.
儿科住院医师在培训过程中经常受到患者及其家属的言语辱骂和/或身体攻击。住院医师可能需要进一步接受有关如何预防和应对工作场所暴力的培训。
确定儿科住院医师培训计划中工作场所暴力的发生率。
2007 年，向来自 25 个儿科项目的所有培训水平的 1211 名儿科住院医师分发了一份关于在职期间遭受言语和/或身体虐待经历的 25 项在线问卷。
共收回 541 份问卷，回复率为 45%。总的来说，33%的受访者在住院医师项目期间受到过患者和/或患者家属的言语辱骂或身体攻击，尽管言语辱骂比身体攻击更为常见。总的来说，71%的受访者表示在住院医师培训期间没有接受过关于工作场所暴力的教学。大多数（74%）表示他们希望在管理愤怒的患者和家庭方面接受更多培训。
儿科住院医师在工作过程中经常受到言语威胁。他们也有被愤怒的患者和/或家属身体攻击的风险。儿科住院医师需要更多关于如何预防和应对工作场所暴力的培训，这个重要的话题应该纳入儿科住院医师培训课程。
