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不良行为引发心理反应,而良好行为推动行动:对诚实与欺骗的反应。

Bad drives psychological reactions, but good propels behavior: responses to honesty and deception.

作者信息

Wang Cynthia S, Galinsky Adam D, Murnighan J Keith

机构信息

Department of Management and Organisation, National University of Singapore, Singapore.

出版信息

Psychol Sci. 2009 May;20(5):634-44. doi: 10.1111/j.1467-9280.2009.02344.x.

Abstract

Research across disciplines suggests that bad is stronger than good and that individuals punish deception more than they reward honesty. However, methodological issues in previous research limit the latter conclusion. Three experiments resolved these issues and consistently found the opposite pattern: Individuals rewarded honesty more frequently and intensely than they punished deception. Experiment 2 extended these counterintuitive findings by revealing a divergence between evaluation and behavior: Evaluative reactions to deception were stronger than those to honesty, but behavioral intentions in response to honesty were stronger than those in response to deception. In addition, individuals wanted to avoid deceivers more than they wanted to approach honest actors. Experiment 3 found that punishment, but not reward, frequencies were sensitive to costs. Moderated-mediation tests revealed the role of different psychological mechanisms: Negative affect drove punishments, whereas perceived trustworthiness drove rewards. Overall, bad appears to be stronger than good in influencing psychological reactions, but good seems to be stronger than bad in influencing behavior.

摘要

跨学科研究表明,负面的影响比正面的影响更强,而且人们对欺骗行为的惩罚比对诚实行为的奖励更为严厉。然而,以往研究中的方法问题限制了后一个结论。三项实验解决了这些问题,并始终发现了相反的模式:人们对诚实行为的奖励比对欺骗行为的惩罚更为频繁和强烈。实验2通过揭示评价与行为之间的差异扩展了这些违反直觉的发现:对欺骗行为的评价反应比对诚实行为的评价反应更强,但对诚实行为的行为意图比对欺骗行为的行为意图更强。此外,人们更想避开欺骗者,而不是接近诚实的行为者。实验3发现,惩罚频率(而非奖励频率)对成本敏感。调节中介检验揭示了不同心理机制的作用:负面情绪驱动惩罚,而感知到的可信度驱动奖励。总体而言,负面在影响心理反应方面似乎比正面更强,但正面在影响行为方面似乎比负面更强。

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