Terwel Bart W, Harinck Fieke, Ellemers Naomi, Daamen Dancker D L
Department of Social and Organizational Psychology, Leiden University, Leiden, The Netherlands.
Risk Anal. 2009 Aug;29(8):1129-40. doi: 10.1111/j.1539-6924.2009.01256.x. Epub 2009 Jun 30.
Public trust in organizations that are involved in the management and use of new technologies affects lay judgments about the risks and benefits associated with these technologies. In turn, judgments about risks and benefits influence lay attitudes toward these technologies. The validity of this (indirect) effect of trust on lay attitudes toward new technologies, which is referred to as the causal chain account of trust, has up till now only been examined in correlational research. The two studies reported in this article used an experimental approach to more specifically test the causal chain account of trust in the context of carbon dioxide capture and storage technology (CCS). Complementing existing literature, the current studies explicitly distinguished between two different types of trust in organizations: competence-based trust (Study 1) and integrity-based trust (Study 2). In line with predictions, results showed that the organizational position regarding CCS implementation (pro versus con) more strongly affected people's risk and benefit perceptions and their subsequent acceptance of CCS when competence-based trust was high rather than low. In contrast, the organizational position had a greater impact on people's level of CCS acceptance when integrity-based trust was low rather than high.
公众对参与新技术管理和使用的组织的信任会影响外行对这些技术相关风险和益处的判断。反过来,对风险和益处的判断会影响外行对这些技术的态度。信任对公众对新技术态度的这种(间接)影响的有效性,即所谓的信任因果链理论,到目前为止仅在相关研究中得到检验。本文报告的两项研究采用实验方法,在二氧化碳捕获与封存技术(CCS)背景下更具体地检验信任因果链理论。与现有文献相辅相成,当前研究明确区分了对组织的两种不同类型的信任:基于能力的信任(研究1)和基于诚信的信任(研究2)。与预测一致,结果表明,当基于能力的信任度高而非低时,组织在CCS实施方面的立场(支持与反对)对人们的风险和益处认知以及他们随后对CCS的接受程度影响更大。相比之下,当基于诚信的信任度低而非高时,组织立场对人们的CCS接受程度影响更大。