Binggeli Tatjana, Lussi Adrian, Zimmerli Brigitte
Klinik für Zahnerhaltung, Präiventiv- und Kinderzahnmedizin, Zahnmedizinische Kliniken der Universität Bern.
Schweiz Monatsschr Zahnmed. 2009;119(8):795-806.
There are about 650,000 people with hearing problems in Switzerland, 10,000 of whom use sign language. About 100,000 people are hard of hearing. Deaf patients require special treatment in the dental office as they have specific communication needs. This community, like many other minority groups, has a sign language and a culture of its own. To prevent misunderstandings it is therefore very important to provide solutions for an enhanced communication. However, guidelines for the communication with deaf dental patients are still missing. Successful communication between deaf patients and dentist is essential for effective care. This paper is concerned with providing background information and introducing recommendations for unrestricted dentist-patient communication. The aim of this article is to improve dentists' knowledge of the appropriate communication with this patient group.
瑞士约有65万人存在听力问题,其中1万人使用手语。约10万人有听力障碍。失聪患者在牙科诊所需要特殊治疗,因为他们有特定的沟通需求。这个群体和许多其他少数群体一样,有自己的手语和文化。因此,为加强沟通提供解决方案非常重要,以避免误解。然而,目前仍缺乏与失聪牙科患者沟通的指南。失聪患者与牙医之间的成功沟通对于有效治疗至关重要。本文旨在提供背景信息,并介绍实现无阻碍医患沟通的建议。本文的目的是提高牙医对与该患者群体进行适当沟通的认识。