Coren Joshua S, Filipetto Frank A, Weiss Lucia Beck
Department of Family Medicine, University of Medicine and Dentistry of New Jersey-School of Osteopathic Medicine, Stratford, USA.
J Am Osteopath Assoc. 2009 Dec;109(12):634-40.
The increasing number of patients with limited English proficiency (LEP) in the United States is an important issue for patients, physicians, federal and state government agencies, and insurance carriers. Physicians can actively address this healthcare barrier by becoming familiar with established state and federal guidelines and determining when appropriate linguistic services are required for their LEP patient populations. Physicians can ensure that appropriate care is administered to LEP patients by developing and monitoring plans that include training staff to identify and work with LEP patients, providing language assistance to LEP patients, and notifying LEP patients of special services.
在美国,英语水平有限(LEP)的患者数量不断增加,这对患者、医生、联邦和州政府机构以及保险公司来说都是一个重要问题。医生可以通过熟悉既定的州和联邦指南,并确定何时需要为其英语水平有限的患者群体提供适当的语言服务,来积极应对这一医疗障碍。医生可以通过制定和监督计划来确保为英语水平有限的患者提供适当的护理,这些计划包括培训工作人员识别并与英语水平有限的患者合作、为英语水平有限的患者提供语言援助,以及通知英语水平有限的患者有关特殊服务的信息。