The Missouri interpretation & translation survey: a pilot study of limited English proficiency.

A pilot study was developed and sent to health care stakeholders in Missouri; sixty-two surveys from a variety of providers and health care settings were analyzed. This preliminary survey suggests that more than a third of health care providers in Missouri routinely offer interpretation services, mostly by using paid phone service. At least 20%, however, do not offer interpreter services or the service is inadequate to properly convey pertinent health information.