Showalter Sherry E
American Red Cross.
Am J Hosp Palliat Care. 2010 Jun;27(4):239-42. doi: 10.1177/1049909109354096. Epub 2010 Jan 14.
Compassion fatigue (CF) is recognizable. It erodes the professional's ability to function at an optimum level. Depression, caregiver stress, secondary trauma, and post traumatic stress syndrome (PTSD) are very much a part of the daily landscape for today's professional. The costs are many: staff turnover, loss of self-worth, diminished productivity, poor morale, and more. We in the helping professions must acknowledge the syndrome and validate its impact on professional staff. Giving lip service to ''staff support'' is not enough. We must fully understand how CF comes about and how we can effectively support those suffering its debilitating consequences.
同情疲劳(CF)是可以识别的。它会削弱专业人员在最佳水平上发挥作用的能力。抑郁、照顾者压力、继发性创伤和创伤后应激障碍(PTSD)在当今专业人员的日常工作中屡见不鲜。代价是多方面的:员工流失、自我价值丧失、生产力下降、士气低落等等。我们这些从事帮助职业的人必须认识到这种综合征,并认可其对专业人员的影响。仅仅口头上说“员工支持”是不够的。我们必须充分了解CF是如何产生的,以及我们如何能够有效地支持那些遭受其衰弱后果的人。