Institute of Social Medicine, School of Medicine, University of Belgrade, Dr Subotica 15, Belgrade, Serbia.
Health Policy. 2010 Jun;96(1):80-9. doi: 10.1016/j.healthpol.2010.01.002. Epub 2010 Jan 29.
The purpose of this study was to analyze the improvement of managerial skills of hospitals' top managers after a specific management training programme, and to explore possible predictors and relations.
The study was conducted during the years 2006 and 2007 with cohort of 107 managers from 20 Serbian general hospitals. The managers self-assessed the improvement in their managerial skills before and after the training programme.
After the training programme, all managers' skills had improved. The biggest improvement was in the following skills: organizing daily activities, motivating and guiding others, supervising the work of others, group discussion, and situation analysis. The least improved were: applying creative techniques, working well with peers, professional self-development, written communication, and operational planning. Identified predictors of improvement were: shorter years of managerial experience, type of manager, type of profession, and recognizing the importance of the managerial skills in oral communication, evidence-based decision making, and supervising the work of others.
Specific training programme related to strategic management can increase managerial competencies, which are an important source of competitive advantage for organizations.
本研究旨在分析医院高层管理人员在接受特定管理培训计划后的管理技能提升情况，并探讨可能的预测因素和关系。
本研究于 2006 年至 2007 年期间对来自 20 家塞尔维亚综合医院的 107 名管理人员进行了队列研究。管理人员在培训计划前后自我评估管理技能的提升情况。
培训计划后，所有管理人员的技能都有所提高。最大的提升是在以下技能方面：组织日常活动、激励和指导他人、监督他人工作、小组讨论和情况分析。提升最小的是：应用创新技术、与同事合作、专业自我发展、书面沟通和业务规划。确定的提升预测因素包括：管理经验年限较短、管理人员类型、专业类型以及在口头沟通、循证决策和监督他人工作中认识到管理技能的重要性。
与战略管理相关的特定培训计划可以提高管理能力，这是组织竞争优势的重要来源。
