Isfahani Haleh Mousavi, Aryankhesal Aidin, Haghani Hamid
School of Public Health, Tehran University of Medical Sciences, Tehran, Iran.
Glob J Health Sci. 2014 Sep 25;7(2):38-43. doi: 10.5539/gjhs.v7n2p38.
Performance of different organizations, such as hospitals is mainly influenced by their managers' performance. Nursing managers have an important role in hospital performance and their managerial skills can improve the quality of the services. Hence, the present study was conducted in order to assess the relationship between the managerial skills and the results of their performance evaluation in Teaching Hospitals of Iran University of Medical Science in 2013. The research used the cross sectional method in 2013. It was done by distributing a managerial skills assessment questionnaire, with close-ended questions in 5 choice Likert scale, among 181 managers and head nurses of hospitals of Iran university of Medical Sciences; among which 131 answered the questions. Another data collection tools was a forms to record evaluation marks from the personnel records. We used Pearson and Spearman correlation tests and SPSS for analysis and description (frequency, mean and standard deviation). Results showed that the managerial skills of the nursing mangers were fair (2.57 out of 5) and the results of the performance evaluation were in a good condition (98.44). The mangers' evaluation results and the managerial skills scores were not in a meaningful correlation (r=0.047 np=0.856). The research showed no correlation between different domains of managerial skills and the performance evaluation marks: decision making skills (r=0.074 and p=0.399), leadership (correlation coefficient 0.028 and p=0.654), motivation (correlation coefficient 0.118 and p=0.163), communication (correlation coefficient 0.116 and p=0.122), systematic thinking (correlation coefficient 0.028 and p=0.828), time management (correlation coefficient 0.077 and p=0.401) and strategic thinking (correlation coefficient 0.041 and p=0.756). Lack of any correlation and relation between managers' managerial skills and their performance evaluation results shows need to a fundamental revision at managers' performance evaluation form.
不同组织（如医院）的绩效主要受其管理者绩效的影响。护理管理者在医院绩效中扮演着重要角色，他们的管理技能能够提升服务质量。因此，本研究于2013年在伊朗医科大学教学医院开展，旨在评估管理技能与其绩效评估结果之间的关系。该研究在2013年采用横断面研究方法。研究通过向伊朗医科大学各医院的181名管理人员和护士长发放一份管理技能评估问卷来进行，问卷采用5选李克特量表的封闭式问题；其中131人回答了问题。另一个数据收集工具是用于从人事记录中记录评估分数的表格。我们使用皮尔逊和斯皮尔曼相关性检验以及SPSS进行分析和描述（频率、均值和标准差）。结果显示，护理管理者的管理技能水平一般（满分5分，得2.57分），绩效评估结果良好（98.44）。管理者的评估结果与管理技能得分之间不存在显著相关性（r = 0.047，p = 0.856）。研究表明，管理技能的不同领域与绩效评估分数之间不存在相关性：决策技能（r = 0.074，p = 0.399）、领导力（相关系数0.028，p = 0.654）、激励能力（相关系数0.118，p = 0.163）、沟通能力（相关系数0.116，p = 0.122）、系统思维能力（相关系数0.028，p = 0.828）、时间管理能力（相关系数0.077，p = 0.401）和战略思维能力（相关系数0.041，p = 0.756）。管理者的管理技能与其绩效评估结果之间缺乏任何相关性，这表明需要对管理者绩效评估表进行根本性修订。
