Department of Pharmacology and Toxicology, Faculty of Pharmacy Tabriz University of Medical Sciences, Tabriz, Islamic Republic of Iran.
East Mediterr Health J. 2009 Jul-Aug;15(4):934-43.
A prospective survey of pharmacists' tasks and patients' knowledge and satisfaction was conducted in 35 randomly selected community pharmacies in Tabriz, Islamic Republic of Iran. The total pharmacist interaction received a mean score of 3.05 out of 5. Providing written directions for use attained the highest score of 0.98 out of 1. Patients scored 3.18 out of 5 for knowledge about their medicines. There was a close correlation between patients' knowledge of dispensed drugs and pharmacist interaction (r = 0.95). Mean total prescription filling time was 7.6 min, but only 1.4 min was spent on pharmacist-patient counselling. The interaction between pharmacist and patient increases patients' knowledge about dispensed medicines and their satisfaction with the pharmacist's activities.
在伊朗伊斯兰共和国大不里士的 35 家随机选择的社区药店中，进行了一项药师任务和患者知识及满意度的前瞻性调查。药剂师的总互动评分平均为 5 分中的 3.05 分。提供用药书面指导获得了 1 分中的 0.98 分的最高分。患者对自己药物的了解得分为 5 分中的 3.18 分。患者对所分发药物的了解与药剂师与患者的互动之间存在密切相关性（r = 0.95）。处方配药的总平均时间为 7.6 分钟，但药剂师与患者的咨询时间仅为 1.4 分钟。药剂师与患者之间的互动增加了患者对所分发药物的了解，并提高了他们对药剂师活动的满意度。
