Surveys of patient satisfaction: II--Designing a questionnaire and conducting a survey.
作者信息
Fitzpatrick R
机构信息
Department of Public Health and Primary Care, University of Oxford, Radcliffe Infirmary.
出版信息
BMJ. 1991 May 11;302(6785):1129-32. doi: 10.1136/bmj.302.6785.1129.
Abstract
摘要
相似文献
1
Surveys of patient satisfaction: II--Designing a questionnaire and conducting a survey.患者满意度调查：II——设计问卷与开展调查
BMJ. 1991 May 11;302(6785):1129-32. doi: 10.1136/bmj.302.6785.1129.
2
A Patient Satisfaction Questionnaire as a teaching and comparative audit tool.
Qual Assur Health Care. 1991;3(1):41-9. doi: 10.1093/intqhc/3.1.41.
3
Medical audit and patient satisfaction surveys.
Scand J Prim Health Care Suppl. 1993;1:23-5. doi: 10.3109/02813439308997645.
4
Analyzing patient satisfaction: a multianalytic approach.
QRB Qual Rev Bull. 1987 Apr;13(4):122-30. doi: 10.1016/s0097-5990(16)30118-x.
5
A system of feedback from out-patient clinics.门诊反馈系统。
Arch Emerg Med. 1991 Jun;8(2):157. doi: 10.1136/emj.8.2.157.
6
Patient satisfaction with a family practice clinic: comparison of a questionnaire and an interview survey.
J Ambul Care Manage. 1983 May;6(2):24-31. doi: 10.1097/00004479-198305000-00006.
7
Audit response rates.
Anaesth Intensive Care. 2007 Dec;35(6):988-9.
8
Audit and the quality of clinical care: patient satisfaction.
Ann R Coll Surg Engl. 1991 May;73(3 Suppl):51-4.
9
Methodological considerations in hospital patient opinion surveys.医院患者意见调查中的方法学考量
Int J Nurs Stud. 1981;18(1):7-32. doi: 10.1016/0020-7489(81)90004-3.
10
Monitoring consumer satisfaction with inpatient service delivery: the Inpatient Evaluation of Service Questionnaire.监测消费者对住院服务提供的满意度：住院服务评估问卷
Aust N Z J Psychiatry. 2002 Dec;36(6):807-11. doi: 10.1046/j.1440-1614.2002.01094.x.
引用本文的文献
1
Parental Satisfaction With Pediatric Dental Care Provided by Undergraduate Students at King Saud bin Abdulaziz University for Health Sciences.沙特国王阿卜杜勒阿齐兹卫生科学大学本科生提供的儿科牙科护理的家长满意度。
Cureus. 2025 Jul 28;17(7):e88899. doi: 10.7759/cureus.88899. eCollection 2025 Jul.
2
Client satisfaction among people living with HIV attending an anti-retroviral therapy center with special emphasis on the sexual minority population at a teaching institution in West Bengal: A mixed-method study.在西孟加拉邦一所教学机构的抗逆转录病毒治疗中心接受治疗的艾滋病毒感染者的客户满意度，特别关注性少数群体：一项混合方法研究。
J Family Med Prim Care. 2025 Mar;14(3):1044-1053. doi: 10.4103/jfmpc.jfmpc_1541_24. Epub 2025 Mar 25.
3
Bidirectional referral system between National Taiwan University Hospital medical center and Zhongxiao Branch community hospital of Taipei City Hospital: focus on patient satisfaction.台湾大学医学院附设医院总院与台北市立联合医院中兴院区双向转诊制度：以病患满意度为焦点。
Sci Rep. 2023 Sep 7;13(1):14759. doi: 10.1038/s41598-023-39794-z.
4
Assessment of patients' satisfaction with the postanesthesia care unit service at University Hospital in Al Khobar, KSA.沙特阿拉伯胡拜尔市大学医院麻醉后护理单元服务患者满意度评估
J Taibah Univ Med Sci. 2022 Oct 14;18(2):217-224. doi: 10.1016/j.jtumed.2022.09.012. eCollection 2023 Apr.
5
Effect of intramuscular midazolam premedication on patient satisfaction in women undergoing general anaesthesia: a randomised control trial.肌肉注射咪达唑仑术前用药对全身麻醉女性患者满意度的影响：一项随机对照试验。
BMJ Open. 2022 Jun 22;12(6):e059915. doi: 10.1136/bmjopen-2021-059915.
6
A crossed-disciplinary evaluation of parental perceptions surrounding pediatric non-invasive brain stimulation research.对围绕儿科非侵入性脑刺激研究的家长认知的跨学科评估。
Int J Pharm Healthc Mark. 2020 Dec 10;14(4):623-640. doi: 10.1108/ijphm-01-2020-0005. Epub 2020 Aug 31.
7
Satisfaction with maternity care among recent migrants: an interview questionnaire-based study.近期移民群体对孕产保健服务的满意度：基于访谈问卷的研究。
BMJ Open. 2021 Jul 16;11(7):e048077. doi: 10.1136/bmjopen-2020-048077.
8
Evaluation of the social validity and implementation process of a psychoeducational program for parents of a child with Autism Spectrum Disorder.对一项针对自闭症谱系障碍儿童家长的心理教育项目的社会效度及实施过程的评估。
Int J Dev Disabil. 2019 Apr 20;67(2):101-111. doi: 10.1080/20473869.2019.1598721.
9
Perceived Barriers to Primary Care Services Utilization and its Associations with Overall Satisfaction of Patients in Saudi Arabia: A Cross-Sectional Questionnaire-Based Study.沙特阿拉伯患者对初级保健服务利用的感知障碍及其与总体满意度的关系：一项基于横断面问卷调查的研究。
J Prim Care Community Health. 2021 Jan-Dec;12:21501327211014065. doi: 10.1177/21501327211014065.
10
Client Satisfaction of Antiretroviral Therapy Service Delivery: A Cross-Sectional Study at an Antiretroviral Therapy Center.抗逆转录病毒治疗服务提供的客户满意度：在一家抗逆转录病毒治疗中心进行的横断面研究。
Int J Appl Basic Med Res. 2021 Jan-Mar;11(1):14-20. doi: 10.4103/ijabmr.IJABMR_46_20. Epub 2021 Jan 26.
本文引用的文献
1
Made to measure survey.
Health Serv J. 1990 Nov 29;100(5229):1773.
2
The elderly and their doctors.
Soc Sci Med Med Psychol Med Sociol. 1980 Dec;14A(6):527-31. doi: 10.1016/0160-7979(80)90054-5.
3
Patient suffering and patient satisfaction among the chronically ill.慢性病患者的痛苦与患者满意度
Med Care. 1982 Apr;20(4):425-31. doi: 10.1097/00005650-198204000-00007.
4
Consumer acceptance of prepaid and fee-for-service medical care: results from a randomized controlled trial.消费者对预付和按服务收费医疗保健的接受度：一项随机对照试验的结果。
Health Serv Res. 1986 Aug;21(3):429-52.
5
Meta-analysis of satisfaction with medical care: description of research domain and analysis of overall satisfaction levels.
Soc Sci Med. 1988;27(6):637-44. doi: 10.1016/0277-9536(88)90012-3.
6
Older patients' health status and satisfaction with medical care in an HMO population.健康维护组织（HMO）人群中老年患者的健康状况及对医疗护理的满意度。
Med Care. 1990 Mar;28(3):261-70. doi: 10.1097/00005650-199003000-00006.
7
Development of a questionnaire to assess patients' satisfaction with consultations in general practice.开发一份用于评估患者对全科医疗咨询满意度的问卷。
Br J Gen Pract. 1990 Dec;40(341):487-90.
8
Surveys of patients satisfaction: I--Important general considerations.患者满意度调查：I——重要的总体考量
BMJ. 1991 Apr 13;302(6781):887-9. doi: 10.1136/bmj.302.6781.887.
Zotero 插件