Surveys of patient satisfaction: II--Designing a questionnaire and conducting a survey.
作者信息
Fitzpatrick R
机构信息
Department of Public Health and Primary Care, University of Oxford, Radcliffe Infirmary.
出版信息
BMJ. 1991 May 11;302(6785):1129-32. doi: 10.1136/bmj.302.6785.1129.
Abstract
摘要
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Surveys of patient satisfaction: II--Designing a questionnaire and conducting a survey.患者满意度调查：II——设计问卷与开展调查
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本文引用的文献
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Made to measure survey.量身定制的调查。
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The elderly and their doctors.
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Patient suffering and patient satisfaction among the chronically ill.慢性病患者的痛苦与患者满意度
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Consumer acceptance of prepaid and fee-for-service medical care: results from a randomized controlled trial.消费者对预付和按服务收费医疗保健的接受度：一项随机对照试验的结果。
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Meta-analysis of satisfaction with medical care: description of research domain and analysis of overall satisfaction levels.
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Older patients' health status and satisfaction with medical care in an HMO population.健康维护组织（HMO）人群中老年患者的健康状况及对医疗护理的满意度。
Med Care. 1990 Mar;28(3):261-70. doi: 10.1097/00005650-199003000-00006.
7
Development of a questionnaire to assess patients' satisfaction with consultations in general practice.开发一份用于评估患者对全科医疗咨询满意度的问卷。
Br J Gen Pract. 1990 Dec;40(341):487-90.
8
Surveys of patients satisfaction: I--Important general considerations.患者满意度调查：I——重要的总体考量
BMJ. 1991 Apr 13;302(6781):887-9. doi: 10.1136/bmj.302.6781.887.
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