Gleeson Erica, Carryer Jenny
MidCentral Health, Palmerston North.
Nurs Prax N Z. 2010 Mar;26(1):14-26.
Over the last 20 years significant advances in the management of pain have been made. Specifically, establishment during the 1990s of Acute Pain Services (APS) within hospitals both nationally and internationally resulted in improved awareness and management of pain. However there has been little research into staff satisfaction with the service, and no studies have been undertaken at a local hospital level. Nurses play a major role in the assessment and treatment of acute pain; therefore it is useful to determine the level of their satisfaction following introduction of APS. The purpose of the present study was to explore, by means of a survey, the level of nursing staff satisfaction with the APS in a large hospital in New Zealand (NZ). Questionnaires, predominantly quantitative in form, were distributed to 58 nursing staff who worked alongside the APS. Thirty six (62%) responded. The findings showed that while, overall, respondents were very satisfied, or satisfied with the APS, responses to open-ended section of the questionnaire brought to light areas that the researchers see as warranting further attention.
在过去20年里，疼痛管理取得了重大进展。具体而言，20世纪90年代在国内和国际医院建立急性疼痛服务（APS）提高了对疼痛的认识和管理水平。然而，关于员工对该服务满意度的研究很少，且尚未在当地医院层面开展相关研究。护士在急性疼痛的评估和治疗中发挥着重要作用；因此，确定引入APS后他们的满意度水平很有必要。本研究的目的是通过一项调查，探究新西兰一家大型医院的护理人员对APS的满意度水平。以定量为主的问卷被分发给58名与APS合作的护理人员。36人（62%）做出了回应。结果表明，总体而言，受访者对APS非常满意或满意，但问卷开放式部分的回答揭示了一些研究人员认为值得进一步关注的领域。
