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酒店工作中的脆弱就业、工作时间、工作与生活冲突和健康。

Precarious employment, working hours, work-life conflict and health in hotel work.

机构信息

The University of Sydney, Lidcombe NSW, Australia.

出版信息

Appl Ergon. 2011 Jan;42(2):225-32. doi: 10.1016/j.apergo.2010.06.013. Epub 2010 Aug 2.

DOI:10.1016/j.apergo.2010.06.013
PMID:20643398
Abstract

Precarious or temporary work is associated with adverse outcomes including low control over working hours, work-life conflict and stress. The rise in precarious employment is most marked in the service sector but little research has been done on its health effects in this sector. This study compares permanent and temporary workers in the hotel industry, where working hours are highly variable. Survey data from 150 workers from eight 3-Star hotels in urban and regional areas around Sydney were analyzed. Forty-five per cent were male and 52 per cent were female. Fifty four per cent were permanent full-time and 46 per cent were temporary workers. The effects of employment status on perceived job security, control over working hours, and work-life conflict are investigated using PLS-Graph 3.0. The effects of control over working hours, on work-life conflict and subsequent health outcomes are also explored. Temporary workers perceived themselves as less in control of their working hours, than permanent workers (β = .27). However, they also reported lower levels of work intensity (β = .25) and working hours (β = .38). The effects of low hours control (β = .20), work intensity (β = .29), and excessive hours (β = .39) on work-life conflict (r² = .50), and subsequent health effects (r² = .30), are illustrated in the final structural equation model.

摘要

不稳定或临时性工作与不良后果相关,包括对工作时间的控制较低、工作与生活冲突和压力。不稳定就业的增加在服务业最为明显,但在该行业中,对其健康影响的研究很少。本研究比较了酒店业中永久性和临时性工人,在该行业中,工作时间高度变化。对来自悉尼周边城市和地区的 8 家 3 星级酒店的 150 名工人的调查数据进行了分析。其中 45%为男性,52%为女性。54%为全职永久性工人,46%为临时工。使用 PLS-Graph 3.0 研究就业状况对感知工作保障、对工作时间的控制以及工作与生活冲突的影响。还探讨了对工作时间的控制对工作与生活冲突和随后的健康结果的影响。临时工认为自己对工作时间的控制不如永久性工人(β=.27)。然而,他们也报告说工作强度(β=.25)和工作时间(β=.38)较低。低工作时间控制(β=.20)、工作强度(β=.29)和过度工作时间(β=.39)对工作与生活冲突(r²=.50)和随后的健康影响(r²=.30)的影响,在最终的结构方程模型中得到了说明。

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