Gutiérrez-Cía Isabel, de Cos Paz Merino, Juan Aina Yáñez, Obón-Azuara Blanca, Alonso-Ovies Ángela, Martin-Delgado María Cruz, Álvarez-Rodríguez Joaquín, Aibar-Remón Carlos
Servicio de Medicina Intensiva, Hospital Clínico Universitario, Zaragoza, Spain.
Med Clin (Barc). 2010 Jul;135 Suppl 1:37-44. doi: 10.1016/S0025-7753(10)70019-1.
Promoting a safety culture in intensive care units (ICUs) is a basic strategy to improve patient safety. The aim of this study was to measure the safety culture in Spanish ICUs.
We drafted a questionnaire based on the Safety Climate Survey (SCS) and the Safety Attitude Questionnaire-ICU model (SAQ-ICU). A translation-back translation method was employed together with focus group discussions. A questionnaire was designed that analyzed six dimensions: teamwork climate, safety climate, perceptions of management, job satisfaction, working conditions, and stress recognition. The survey was delivered to 22 Spanish ICUs. The results were analyzed to detect strengths and weaknesses in the ICU safety culture.
The internal consistency of the survey was 0.92. The response rate was 29.8%. The distribution of positive responses by dimension was as follows: job satisfaction: 65.2%, teamwork climate: 62.1%, safety climate: 50.7%, perceptions of management: 30.3%, working conditions: 43.3%, and stress recognition: 68.8%. Some strengths were detected, such as the percentages who responded affirmatively to the statements "I like my job" (95.1%) and "briefings are important for patient safety" (86.8%). We found significant differences by hospital size: attitudes were better in ICU staff in smaller hospitals than in large hospitals.
The safety culture is poor in Spanish ICUs, but awareness is greater in smaller hospitals. Nevertheless, some strengths were identified, such as communication. Tools to promote free reporting of errors and incident reports should be provided.
在重症监护病房(ICU)中促进安全文化是提高患者安全的一项基本策略。本研究的目的是衡量西班牙ICU的安全文化。
我们基于安全氛围调查(SCS)和安全态度问卷 - ICU模型(SAQ - ICU)起草了一份问卷。采用了回译法并结合焦点小组讨论。设计了一份问卷,分析六个维度:团队合作氛围、安全氛围、对管理的看法、工作满意度、工作条件和压力认知。该调查发放给了22家西班牙ICU。对结果进行分析以发现ICU安全文化中的优势和不足。
该调查的内部一致性为0.92。回复率为29.8%。各维度积极回复的分布如下:工作满意度:65.2%,团队合作氛围:62.1%,安全氛围:50.7%,对管理的看法:30.3%,工作条件:43.3%,压力认知:68.8%。发现了一些优势,例如对“我喜欢我的工作”(95.1%)和“简报对患者安全很重要”(86.8%)这些陈述给予肯定回答的比例。我们发现不同医院规模存在显著差异:小型医院ICU工作人员的态度比大型医院更好。
西班牙ICU的安全文化较差,但小型医院的意识更强。然而,也确定了一些优势,比如沟通方面。应提供促进错误和事件报告自由上报的工具。