Hayes Bronwyn, Bonnet Ann
Cairns Base Hospital, Cairns, QLD 4870, Australia.
J Ren Care. 2010 Dec;36(4):174-9. doi: 10.1111/j.1755-6686.2010.00194.x.
Job dissatisfaction, stress and burnout are linked to high rates of nurses leaving the profession, poor morale and poor patient outcomes. Haemodialysis (HD) nursing is uniquely characterised by the intense-prolonged interaction with patients who require complex technological care. A review of nine papers found that factors affecting job satisfaction were aspects of nursing care, organisational factors and length of time that a nurse has been working in nephrology nursing. Factors affecting job stress and burnout were due to interpersonal relationships with physicians, patient care activities, violence and abuse from patients, organisational factors and a lack of access to ongoing education.
工作不满、压力和职业倦怠与护士离职率高、士气低落以及患者预后不良有关。血液透析(HD)护理的独特之处在于与需要复杂技术护理的患者进行长时间的密切互动。对九篇论文的综述发现,影响工作满意度的因素包括护理工作的各个方面、组织因素以及护士从事肾脏病护理工作的时长。影响工作压力和职业倦怠的因素包括与医生的人际关系、患者护理活动、患者的暴力和虐待、组织因素以及缺乏继续教育机会。