Hills Laura
Blue Pencil Institute, 10618 Regent Park Court, Fairfax, VA 22030, USA.
J Med Pract Manage. 2010 Sep-Oct;26(2):94-8.
What happens when you find yourself working in your medical practice every day with co-workers who are the ages of your parents or children? Do you find yourself reverting to age-related roles? Do you become exasperated with or bewildered by the values and behaviors of older or younger colleagues? This article explores the challenges and opportunities the medical practice staff member faces when he or she is part of a multi-generational medical practice team. It describes the tensions that often occur when a medical practice staff runs the gamut from those who remember using a library card catalog and those who can't remember the days before Google. It describes the core values, career goals, key formative events, and attitudes that may have shaped the thinking and behavior of the four generations that may work in the medical practice today: Traditionalists, Baby Boomers, Generation X, and Generation Y. It suggests preferred communication and learning methods for staff members of different generations. Finally, this article offers 10 best practices for working in a multi-generational staff and for creating a supportive multi-generational medical practice culture.
当你每天在医疗工作中与年龄和你父母或孩子相仿的同事共事时会发生什么？你是否发现自己又回到了与年龄相关的角色？你是否会对年长或年轻同事的价值观和行为感到恼怒或困惑？本文探讨了医疗工作人员作为多代医疗团队一员时所面临的挑战和机遇。它描述了当医疗团队成员涵盖了那些记得使用图书馆卡片目录的人和那些记不起谷歌出现之前日子的人时，经常会出现的紧张关系。它描述了可能塑造了如今在医疗实践中工作的四代人（传统主义者、婴儿潮一代、X一代和Y一代）的思维和行为的核心价值观、职业目标、关键成长事件和态度。它为不同代际的工作人员提出了首选的沟通和学习方法。最后，本文提供了在多代员工中工作以及营造支持性多代医疗实践文化的10条最佳实践。
