Behavioral Medicine Services, Department of Psychiatry, Harvard Medical School, Massachusetts General Hospital, Wang Ambulatory Care Center, Boston, Massachusetts 02114, USA.
J Hand Ther. 2011 Apr-Jun;24(2):112-6; quiz 117. doi: 10.1016/j.jht.2010.10.010. Epub 2011 Jan 31.
Research has shown that effective communication skills are paramount for delivering efficient and quality health care. More recently, research has started to show that in addition to how the medical information is delivered, the words used by health care providers are important factors in how patients cope with illness and their reports of pain intensity and disability. In this article, we discuss the emotional impact of words used by hand specialists, the impact of the nomenclature chosen to describe orthopedic diagnosis and procedures, and provide recommendations consistent with evidence-based practice.
研究表明,有效的沟通技巧对于提供高效、高质量的医疗保健至关重要。最近的研究开始表明,除了医疗信息的传递方式外,医疗保健提供者使用的词语也是患者应对疾病、报告疼痛强度和残疾程度的重要因素。在本文中,我们讨论了手部专家使用的词语的情感影响,讨论了选择用于描述骨科诊断和程序的术语的影响,并根据循证实践提供了建议。