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确定接受空中交通管理决策自动化的驱动因素。

Defining the drivers for accepting decision making automation in air traffic management.

机构信息

Department of Aviation, University of New South Wales, Sydney, Australia.

出版信息

Ergonomics. 2011 Apr;54(4):347-56. doi: 10.1080/00140139.2011.558635.

Abstract

Air Traffic Management (ATM) operators are under increasing pressure to improve the efficiency of their operation to cater for forecasted increases in air traffic movements. One solution involves increasing the utilisation of automation within the ATM system. The success of this approach is contingent on Air Traffic Control Operators' (ATCOs) willingness to accept increased levels of automation. The main aim of the present research was to examine the drivers underpinning ATCOs' willingness to accept increased utilisation of automation within their role. Two fictitious scenarios involving the application of two new automated decision-making tools were created. The results of an online survey revealed traditional predictors of automation acceptance such as age, trust and job satisfaction explain between 4 and 7% of the variance. Furthermore, these predictors varied depending on the purpose in which the automation was to be employed. These results are discussed from an applied and theoretical perspective. STATEMENT OF RELEVANCE: Efficiency improvements in ATM are required to cater for forecasted increases in air traffic movements. One solution is to increase the utilisation of automation within Air Traffic Control. The present research examines the drivers underpinning air traffic controllers' willingness to accept increased levels of automation in their role.

摘要

空中交通管理(ATM)运营商面临着提高运营效率以满足预计增加的空中交通流量的压力。一种解决方案是增加 ATM 系统中自动化的利用率。这种方法的成功取决于空中交通管制员(ATCO)是否愿意接受更高水平的自动化。本研究的主要目的是研究支持 ATCO 愿意在其角色中增加自动化利用的驱动因素。创建了两个涉及应用两种新的自动化决策工具的虚构场景。在线调查的结果表明,传统的自动化接受预测因素,如年龄、信任和工作满意度,可以解释 4%至 7%的差异。此外,这些预测因素取决于自动化的应用目的。从应用和理论的角度讨论了这些结果。相关性声明:需要提高 ATM 效率以满足预计增加的空中交通流量。解决方案之一是增加空中交通管制中自动化的利用率。本研究考察了支持空中交通管制员在其角色中接受更高水平自动化的驱动因素。

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