Starr Sharon S, Wallace Debra C
David Belk Cannon Health Education Institute, Gaston College, Dallas, North Carolina 28034, USA.
J Community Health Nurs. 2011 Apr;28(2):57-69. doi: 10.1080/07370016.2011.564057.
Cultural competence is best understood by assessing provider and client perspectives. In this descriptive quantitative study, clients assessed dimensions of nurses' cultural competence including communication, decision-making, and interpersonal style. Nurses in 7 county health departments in North Carolina assessed their own cultural competence. Sixty-nine clients completed the Interpersonal Processes of Care and 71 nurses completed the Cultural Competence Assessment. Clients perceived their nursing care to contain key components of cultural competence. Nurses rated themselves as moderate to high cultural competence. Consistencies were noted between the clients' and nurse perceptions of cultural competence. These findings contribute to the enhancement of cultural competence among community nurses.
通过评估提供者和客户的观点，能更好地理解文化能力。在这项描述性定量研究中，客户评估了护士文化能力的维度，包括沟通、决策和人际风格。北卡罗来纳州7个县卫生部门的护士评估了自己的文化能力。69名客户完成了护理人际过程评估，71名护士完成了文化能力评估。客户认为他们接受的护理包含文化能力的关键要素。护士对自己文化能力的评价为中等至高。客户和护士对文化能力的认知之间存在一致性。这些发现有助于提高社区护士的文化能力。
