Kang Sin-Hwa, Gratch Jonathan
Institute for Creative Technologies, University of Southern California, Playa Vista, CA, USA.
Stud Health Technol Inform. 2011;167:143-8.
In this paper, we describe our findings from research designed to explore the effect of self-disclosure between virtual human counselors (interviewers) and human users (interviewees) on users' social responses in counseling sessions. To investigate this subject, we designed an experiment involving three conditions of self-disclosure: high-disclosure, low-disclosure, and non-disclosure. We measured users' sense of co-presence and social attraction to virtual counselors. The results demonstrated that users reported more co-presence and social attraction to virtual humans who disclosed highly intimate information about themselves than when compared to other virtual humans who disclosed less intimate or no information about themselves. In addition, a further analysis of users' verbal self-disclosure showed that users revealed a medium level of personal information more often when interacting with virtual humans that highly-disclosed about themselves, than when interacting with virtual humans disclosing less intimate or no information about themselves.
在本文中，我们描述了我们的研究结果，该研究旨在探讨虚拟人类咨询师（访谈者）与人类用户（受访者）之间的自我表露对咨询过程中用户社交反应的影响。为了研究这个主题，我们设计了一个实验，涉及三种自我表露条件：高表露、低表露和不表露。我们测量了用户的共在感以及对虚拟咨询师的社交吸引力。结果表明，与那些较少表露或不表露自身信息的虚拟人类相比，用户对那些披露了高度私密信息的虚拟人类表现出更强的共在感和社交吸引力。此外，对用户言语自我表露的进一步分析表明，与那些较少表露或不表露自身信息的虚拟人类互动时相比，用户在与高度自我表露的虚拟人类互动时，更频繁地透露中等程度的个人信息。
