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目标设定对团队绩效的影响:一项元分析。

The effect of goal setting on group performance: a meta-analysis.

机构信息

Department of Industrial Engineering and Innovation Sciences, Eindhoven University of Technology, Eindhoven, the Netherlands.

出版信息

J Appl Psychol. 2011 Nov;96(6):1289-304. doi: 10.1037/a0024315. Epub 2011 Jul 11.

Abstract

Updating and extending the work of O'Leary-Kelly, Martocchio, and Frink (1994), with this meta-analysis on goal setting and group performance we show that specific difficult goals yield considerably higher group performance compared with nonspecific goals (d = 0.80 ± 0.35, k = 23 effect sizes). Moderately difficult and easy goals were also associated with performance benefits relative to nonspecific goals, but these effects were smaller. The overall effect size for all group goals was d = 0.56 ± 0.19 (k = 49). Unexpectedly, task interdependence, task complexity, and participation did not moderate the effect of group goals. Our inventory of multilevel goals in interdependent groups indicated that the effect of individual goals in groups on group performance was contingent upon the focus of the goal: "Egocentric" individual goals, aimed at maximizing individual performance, yielded a particularly negative group-performance effect (d = -1.75 ± 0.60, k = 6), whereas "groupcentric" goals, aimed at maximizing the individual contribution to the group's performance, showed a positive effect (d = 1.20 ± 1.03, k = 4). These findings demonstrate that group goals have a robust effect on group performance. Individual goals can also promote group performance but should be used with caution in interdependent groups. Future research might explore the role of multilevel goals for group performance in more detail. The striking lack of recent field studies in organizational settings that emerged from our brief review of trends in group goal-setting research should be taken into account when designing future studies in this domain.

摘要

更新和扩展了 O'Leary-Kelly、Martocchio 和 Frink(1994)的工作,通过这项关于目标设定和群体绩效的元分析,我们表明具体困难的目标与非具体目标相比,会产生更高的群体绩效(d=0.80±0.35,k=23 个效应量)。中等难度和简单的目标与非具体目标相比也与绩效收益相关,但这些效果较小。所有群体目标的总体效应大小为 d=0.56±0.19(k=49)。出乎意料的是,任务相互依存、任务复杂性和参与度并没有调节群体目标的效果。我们对相互依存群体中多层次目标的清单表明,群体中个体目标对群体绩效的影响取决于目标的重点:“自我中心”的个体目标,旨在最大化个体绩效,会对群体绩效产生特别负面的影响(d=-1.75±0.60,k=6),而“群体中心”的目标,旨在最大化个体对群体绩效的贡献,表现出积极的影响(d=1.20±1.03,k=4)。这些发现表明,群体目标对群体绩效有强大的影响。个体目标也可以促进群体绩效,但在相互依存的群体中应谨慎使用。未来的研究可能会更详细地探讨多层次目标对群体绩效的作用。在简要回顾群体目标设定研究趋势时,我们发现组织环境中最近缺乏实地研究,这一点在设计该领域的未来研究时应予以考虑。

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