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工作中的日常知识共享:日常知识共享期望、学习目标导向和任务相互依赖的作用。

Daily knowledge sharing at work: the role of daily knowledge sharing expectations, learning goal orientation and task interdependence.

作者信息

Sijbom Roy B L, Emanuel Ellis S, Koen Jessie, Baas Matthijs, De Schutter Leander

机构信息

School of Business and Economics, Department of Management and Organization, Vrije Universiteit Amsterdam, Amsterdam, The Netherlands.

Department of Work and Organizational Psychology, University of Amsterdam, Amsterdam, The Netherlands.

出版信息

Eur J Work Organ Psychol. 2025 Jan 30;34(2):298-314. doi: 10.1080/1359432X.2025.2458343. eCollection 2025.

Abstract

Knowledge sharing is vital for organizational success. Yet, most research treats it as a static behaviour, overlooking its fluctuations within individuals over time. Drawing on role theory and a cost-benefit framework, we argue that knowledge sharing expectations conveyed by supervisors and co-workers on a given day positively predict employees' actual knowledge sharing on that day. Furthermore, we propose that learning goal orientation and task interdependence - key between-person characteristics - moderate this within-person relationship. We tested these hypotheses in two preregistered 10-day diary studies among UK employees (Study 1: 557 daily surveys from 101 respondents; Study 2: 401 daily surveys from 88 respondents). The results showed that daily knowledge sharing expectations are positively related to employees' daily knowledge sharing, with the strongest effect size for co-worker knowledge sharing expectations. While perceived task interdependence did not moderate this day-level relationship, learning goal orientation showed varying moderating effects across studies: At higher levels of learning goal orientation, the positive day-level relationship was stronger in Study 1 but weaker in Study 2. Our study offers novel insights into the short-term nature of knowledge sharing and its boundary conditions, highlighting the importance of both daily knowledge sharing expectations and individual differences in shaping knowledge sharing in organizations.

摘要

知识共享对组织成功至关重要。然而,大多数研究将其视为一种静态行为,忽视了其在个体内部随时间的波动。借鉴角色理论和成本效益框架,我们认为主管和同事在某一天传达的知识共享期望能够正向预测员工在该日的实际知识共享行为。此外,我们提出学习目标导向和任务相互依赖——关键的人际特征——会调节这种个体内部的关系。我们在两项针对英国员工的预先注册的为期10天的日记研究中检验了这些假设(研究1:来自101名受访者的557份每日调查;研究2:来自88名受访者的401份每日调查)。结果表明,每日知识共享期望与员工的每日知识共享呈正相关,同事的知识共享期望的效应量最强。虽然感知到的任务相互依赖并没有调节这种日层面的关系,但学习目标导向在不同研究中显示出不同的调节效应:在学习目标导向较高的水平上,日层面的正向关系在研究1中更强,但在研究2中较弱。我们的研究为知识共享的短期性质及其边界条件提供了新颖的见解,强调了每日知识共享期望和个体差异在塑造组织中知识共享方面的重要性。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/06cd/11934953/aeca76da19c4/PEWO_A_2458343_F0001_B.jpg

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