Department of Nursing, The University of North Carolina at Pembroke, Pembroke, NC 28372, USA.
J Nurs Educ. 2011 Nov;50(11):653-5. doi: 10.3928/01484834-20110729-03. Epub 2011 Jul 29.
Conflict exists in all health care organizations and may take many forms, including lateral or horizontal violence. The Essentials of Baccalaureate Nursing Education identified the development of conflict resolution strategies as core knowledge required of the bachelor's of science in nursing generalist. However, learning the art of conflict management takes both time and practice. With competition for clinical space increasing, class time in short supply, and traditional clinical opportunities for teaching conflict management lacking, a virtual approach to teaching conflict resolution was explored through the use of Second Life®. The project presented here explored students' perceptions of this unique approach to learning conflict management and sought to examine the effectiveness of this teaching method.
冲突存在于所有医疗保健组织中，可能有多种形式，包括横向或水平暴力。护理学士学位教育的基础确定了制定冲突解决策略作为护理学士普通科目的核心知识。然而，学习冲突管理艺术既需要时间，也需要实践。随着临床空间竞争的加剧，课时短缺，传统的临床教学机会缺乏冲突管理，通过使用 Second Life®探索了一种虚拟的解决冲突的方法。这里提出的项目探讨了学生对这种独特的学习冲突管理方法的看法，并试图检验这种教学方法的有效性。
