使用纽卡斯尔护理满意度量表（NSNS）对手术科室和非手术科室患者的护理满意度进行评估

[The assessment of patient's satisfaction with nursing care on the surgical and non-surgical units with the use of The Newcastle Satisfaction with Nursing Scale (NSNS)].

作者信息

Stanisławska Joanna, Talarska Dorota, Drozd Elzbieta, Michalak Michał, Filipiak Karolina, Gutysz-Wojnicka Aleksandra, Dyk Danuta

机构信息

Pracownia Pielegniarstwa Społecznego, Wydział Nauk o Zdrowiu, Uniwersytet Medyczny w Poznaniu.

出版信息

Przegl Lek. 2011;68(3):157-60.

PMID:21812232

Abstract

The article presents research of which the aim was to assess patients' satisfaction with nursing care during the hospitalization in the cardiological deparment (non-surgical department) and the urological department (surgical department) of the 111th Military Hospital (111 Szpital Wojskowy) in Poznar. The questionnaire based on The Newcastle Satisfaction with Nursing Scale (NSNS) was carried out among 200 patients during a period of six months. The results of the questionnaire showed (among other things) that the patients expressed positive opinions about nursing care and had positive experiences connected with their hospital stay.

摘要

本文介绍了一项研究，其目的是评估波兹南第111军事医院心内科（非手术科室）和泌尿外科（手术科室）住院患者对护理服务的满意度。在六个月的时间里，对200名患者进行了基于纽卡斯尔护理满意度量表（NSNS）的问卷调查。问卷调查结果（除其他外）显示，患者对护理服务给予了积极评价，并对住院经历有积极感受。