Department of Psychology, University of Fribourg, Switzerland.
Ergonomics. 2011 Aug;54(8):755-66. doi: 10.1080/00140139.2011.592606.
This article examines the effectiveness of three different forms of explicit control of adaptive automation under low- and high-stress conditions, operationalised by different levels of noise. In total, 60 participants were assigned to one of three types of automation design (free, prompted and forced choice). They were trained for 4 h on a highly automated simulation of a process control environment, called AutoCAMS. This was followed by a 4-h testing session under noise exposure and quiet conditions. Measures of performance, psychophysiology and subjective reactions were taken. The results showed that all three modes of explicit control of adaptive automation modes were able to attenuate the negative effects of noise. This was partly due to the fact that operators opted for higher levels of automation under noise. It also emerged that forced choice showed marginal advantages over the two other automation modes. Statement of Relevance: This work is relevant to the design of adaptive automation since it emphasises the need to consider the impact of work-related stressors during task completion. During the presence of stressors, different forms of operator support through automation may be required than under more favourable working conditions.
本文考察了在低压力和高压力条件下,通过不同水平的噪声来实现三种不同形式的自适应自动化显式控制的效果。总共有 60 名参与者被分配到三种自动化设计类型(自由、提示和强制选择)之一。他们在一个名为 AutoCAMS 的高度自动化过程控制环境模拟上接受了 4 小时的培训。之后,他们在噪声和安静环境下进行了 4 小时的测试。测量了绩效、心理生理和主观反应。结果表明,自适应自动化模式的所有三种显式控制模式都能够减轻噪声的负面影响。这部分是因为操作员在噪声下选择了更高水平的自动化。研究还表明,强制选择比其他两种自动化模式具有边际优势。相关性声明:这项工作与自适应自动化的设计有关,因为它强调了在完成任务时需要考虑与工作相关的应激源的影响。在存在应激源的情况下,可能需要通过自动化提供不同形式的操作员支持,而不是在更有利的工作条件下。