University of North Carolina Health Care, University of North Carolina at Chapel Hill School of Nursing, USA.
J Nurs Adm. 2011 Sep;41(9):374-81. doi: 10.1097/NNA.0b013e31822a732c.
This article describes how one organization operationalized Swanson Caring Theory and changed practice to ensure consistently high standards of performance. The Carolina Care Model developed at the University of North Carolina Hospitals is designed to actualize caring theory, support practices that promote patient satisfaction, and transform cultural norms. Evaluation suggests that this approach to care delivery enhances patients' and families' hospital experience and facilitates desired outcomes. The authors outline the Professional Practice Model, key characteristics of Carolina Care, links to caring theory, and development and implementation methodologies.
本文描述了一个组织如何实施斯旺森关爱理论并改变实践，以确保始终保持高标准的绩效。北卡罗来纳大学医院开发的卡罗莱纳关怀模式旨在实现关爱理论，支持促进患者满意度的实践，并改变文化规范。评估表明，这种护理提供方法增强了患者及其家属的医院体验，并促进了预期的结果。作者概述了专业实践模式、卡罗莱纳关怀的主要特点、与关爱理论的联系，以及开发和实施方法。
