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瑞士医护人员工作场所和工作投入的组织特点。

Organizational features of workplace and job engagement among Swiss healthcare workers.

机构信息

Department of Psychology, University of Pavia, Piazza Botta 6, Pavia, Italy.

出版信息

Nurs Health Sci. 2011 Dec;13(4):425-32. doi: 10.1111/j.1442-2018.2011.00636.x. Epub 2011 Sep 8.

Abstract

The aim of this study was to determine the engagement level among healthcare workers in a Swiss hospital, identifying organizational predictors that could affect it. A four-part survey (a demographic questionnaire, Maslach Burnout Inventory-General Survey, Areas of Worklife Scale, and the General Health Questionnaire) was completed by 206 nurses and physicians. With regards to organizational predictors of job engagement, energy was primarily influenced by workload, involvement by values, and efficacy by reward. Moreover, we found that engagement might affect psychophysical health conditions: better health generally corresponds to higher levels of engagement. These results confirm that engagement is influenced by organizational variables and that engaged employees are generally more healthy and efficient. Therefore, interventions to minimize the impact of work stressors and to improve engagement are needed. Effective management of excessive workload, higher levels of autonomy, and greater job support are vital to limit psychological problems of healthcare workers.

摘要

本研究旨在确定瑞士一家医院医护人员的敬业度水平,确定可能影响敬业度的组织预测因素。 206 名护士和医生完成了四部分调查(人口统计问卷、马斯拉赫倦怠量表-一般调查、工作生活领域量表和一般健康问卷)。 就工作投入的组织预测因素而言,能量主要受工作量影响,投入受价值观影响,效能受奖励影响。 此外,我们发现敬业度可能会影响身心健康状况:一般来说,更好的健康状况对应更高的敬业度水平。这些结果证实,敬业度受组织变量的影响,敬业的员工通常更健康、更高效。 因此,需要采取干预措施来减轻工作压力源的影响并提高敬业度。有效管理过度的工作量、更高的自主权和更大的工作支持对于限制医护人员的心理问题至关重要。

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