The Joint Commission, Oakbrook Terrace, Illinois, USA.
J Nurs Adm. 2011 Oct;41(10):397-400. doi: 10.1097/NNA.0b013e31822edb4d.
Nurse leaders play a critical role in patient safety. They are essential in building a culture of safety and engineering resilience into workflows and patient care processes enabling healthcare organizations to progress toward high reliability. In part 1 of this 2-part series, the authors discuss the critical nature of a safety culture: why trust and respect lead to teamwork and collaboration in preventing serious safety events. Part 2 will introduce the emerging healthcare concept of high reliability, described through examples of health systems that have successfully adapted models from other industries. Use of technology and other advancements provides a context for advancing patient safety. Aligning culture and engineering technology for safety, when coupled with effective leadership, can provide a long-term approach for safe and effective care.
护士领导者在患者安全方面发挥着关键作用。他们在将安全文化和工程韧性构建到工作流程和患者护理流程中至关重要,使医疗保健组织能够朝着高可靠性方向发展。在本系列的第 1 部分中,作者讨论了安全文化的关键性质:为什么信任和尊重会导致团队合作和协作,从而预防严重的安全事件。第 2 部分将介绍医疗保健领域的一个新兴概念,即高可靠性,通过成功借鉴其他行业模式的医疗系统示例进行介绍。技术和其他进步的使用为提高患者安全性提供了背景。当安全的文化和工程技术与有效的领导相结合时,可以为安全有效的护理提供一种长期方法。