University of Newcastle-Nursing and Midwifery, Newcastle, New South Wales, Australia.
Perspect Psychiatr Care. 2011 Oct;47(4):194-203. doi: 10.1111/j.1744-6163.2010.00295.x. Epub 2011 Jan 13.
The aim of the research was to investigate swearing and verbal aggression in Australian inpatient settings, including incidence, gender, patient motivation, and nursing interventions.
A mixed methods approach utilizing the Overt Aggression Scale and a survey of 107 nurses' perceptions of their experience of swearing was used.
High levels of swearing and verbal aggression were found, with differing patterns for male and female patients. Nurses subjected to swearing experienced high levels of distress, especially females. All nurses appeared to use a limited range of interventions to deal with patient aggression.
In order to provide optimal care for patients, there is a clear need to improve nurses' ability to predict and prevent aggression.
本研究旨在调查澳大利亚住院环境中的咒骂和言语攻击，包括发生率、性别、患者动机以及护理干预措施。
采用混合方法，使用显性攻击量表和对 107 名护士对其遭受咒骂体验的看法的调查。
发现了高频率的咒骂和言语攻击，男性和女性患者的模式不同。遭受咒骂的护士感到高度困扰，尤其是女性。所有护士似乎都使用了有限的干预措施来处理患者的攻击行为。
为了为患者提供最佳护理，显然需要提高护士预测和预防攻击的能力。
