Rucks Department of Management, E. J. Ourso College of Business, Louisiana State University, Baton Rouge, LA 70803, USA.
J Appl Psychol. 2012 Mar;97(2):469-78. doi: 10.1037/a0026055. Epub 2011 Oct 24.
Many organizations use credit scores as an employment screening tool, but little is known about the legitimacy of such practices. To address this important gap, the reported research conceptualized credit scores as a biographical measure of financial responsibility and investigated dispositional antecedents and performance-related outcomes. Using personality data collected from employees, objective credit scores obtained from the Fair Isaac Corporation, and performance data provided by supervisors, we found conscientiousness to be positively related and agreeableness to be negatively related to credit scores. Results also indicate significant relationships between credit scores and task performance and organizational citizenship behaviors. Credit scores did not, however, predict workplace deviance. Implications for organizations currently using or planning to use credit scores as part of the screening process are discussed.
许多组织将信用评分用作员工筛选工具,但对于这种做法的合法性却知之甚少。为了解决这一重要空白,本研究将信用评分概念化为财务责任的传记衡量标准,并调查了性格特质的前置因素和与绩效相关的结果。我们使用员工的个性数据、来自 Fair Isaac Corporation 的客观信用评分以及主管提供的绩效数据,发现尽责性与信用评分呈正相关,宜人性与信用评分呈负相关。研究结果还表明信用评分与任务绩效和组织公民行为之间存在显著关系。然而,信用评分并不能预测职场偏差。讨论了当前正在使用或计划将信用评分用作筛选过程一部分的组织的启示。