Leggat Sandra G, Balding Cathy, Anderson JulieAnne
School of Public Health, La Trobe University, Bundoora, Victoria, Australia.
Health Serv Manage Res. 2011 Nov;24(4):196-202. doi: 10.1258/hsmr.2011.011012.
This paper reports on a training programme using action learning sets designed to enhance the management abilities of health-care managers. Numerous independent reports in Australia, and around the world, have related the lack of management systems and processes to substandard health-care delivery. This has suggested a need for better approaches to the education, training and ongoing development of health-care managers, and this paper reports on an action learning approach trialled over a three-year period. Participant managers reported significantly greater levels of empowerment and self-efficacy after participation in the year-long action learning sets intervention. While too early to measure the translation of these reported individual improvements into specific management practice, the literature strongly supports more effective management practice among managers who report high levels of empowerment and self-efficacy.
本文报告了一个使用行动学习小组的培训项目，该项目旨在提高医疗保健管理人员的管理能力。在澳大利亚及世界各地，许多独立报告都将管理系统和流程的缺失与不合格的医疗保健服务联系起来。这表明需要有更好的方法来对医疗保健管理人员进行教育、培训和持续发展，本文报告了在三年期间试行的一种行动学习方法。参与项目的管理人员报告称，在参与为期一年的行动学习小组干预后，他们的赋权感和自我效能感显著增强。虽然现在衡量这些报告的个人进步转化为具体管理实践还为时过早，但文献有力地支持了在报告有高度赋权感和自我效能感的管理人员中会有更有效的管理实践。
