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我应该说出来吗?领导者信任和领导者-领导者交流如何影响护士的发声行为。

Should I speak up? How trust in leaders and leader-leader exchanges influence nurses' voice behaviour.

机构信息

Department of Business Administration, National Taiwan University of Science and Technology, Taipei, Taiwan.

Department of Counseling, Clinical and Industrial/Organizational Psychology, Ming Chuan University, Taoyuan, Taiwan.

出版信息

Nurs Open. 2024 Feb;11(2):e2101. doi: 10.1002/nop2.2101.

Abstract

AIM

Discussing the nurses' voice behaviour could support the managers in making the right decisions and solve problems.

DESIGN

This was a discursive paper.

METHODS

The discursive was based on reviewing the literature.

RESULTS

Nurses play a critical role in offering useful constructive advice, which leads to management figuring out and solving problems immediately for the purpose of bettering the working environment. Therefore, we assert that trust in leadership and the leader-leader exchange system also plays a critical role in enforcing voice behaviour. Trust is a crucial aspect of voice behaviour, and integrated trust in leadership and leader-leader exchange as a possible practical suggestion for the fostering of voice behaviour are proposed. Nurse managers must maintain a sense of reciprocal moral obligation in order to nurture value-driven voice behaviour. It is important that open dialogue, active listening and trust in leadership exist. Nurse managers must consider ways to foster mutual trust, and support and enable nurses to use voice behaviour in everyday practice.

摘要

目的

探讨护士的发声行为可以帮助管理者做出正确的决策和解决问题。

设计

这是一篇论述性文章。

方法

论述基于对文献的回顾。

结果

护士在提供有用的建设性建议方面发挥着关键作用,这有助于管理层立即发现和解决问题,以改善工作环境。因此,我们认为,对领导的信任和领导-领导交流系统也对实施发声行为起着关键作用。信任是发声行为的一个关键方面,我们提出将领导信任和领导-领导交流整合为一种可能的实际建议,以促进发声行为。护士管理者必须保持相互道德义务感,以培养以价值观为导向的发声行为。开放的对话、积极的倾听和对领导的信任是很重要的。护士管理者必须考虑如何培养相互信任,并支持和使护士能够在日常实践中使用发声行为。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/019d/10830915/7ef95acfdf32/NOP2-11-e2101-g001.jpg

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