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改善:一种适用于医疗保健业务和围手术期护理专业人员的流程改进模型。

Kaizen: a process improvement model for the business of health care and perioperative nursing professionals.

作者信息

Tetteh Hassan A

机构信息

INOVA Fairfax Hospital, Falls Church, VA, USA.

出版信息

AORN J. 2012 Jan;95(1):104-8. doi: 10.1016/j.aorn.2011.11.001.

Abstract

Kaizen is a proven management technique that has a practical application for health care in the context of health care reform and the 2010 Institute of Medicine landmark report on the future of nursing. Compounded productivity is the unique benefit of kaizen, and its principles are change, efficiency, performance of key essential steps, and the elimination of waste through small and continuous process improvements. The kaizen model offers specific instruction for perioperative nurses to achieve process improvement in a five-step framework that includes teamwork, personal discipline, improved morale, quality circles, and suggestions for improvement.

摘要

改善是一种经过验证的管理技术,在医疗改革背景以及2010年医学研究所关于护理未来的里程碑报告中,它对医疗保健具有实际应用价值。复合生产力是改善的独特优势,其原则包括变革、效率、执行关键必要步骤以及通过小而持续的流程改进消除浪费。改善模式为围手术期护士提供了具体指导,以便在一个包含团队合作、个人纪律、提高士气、质量圈和改进建议的五步框架内实现流程改进。

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