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工作系统设计中用于心理因素评估的参与式人机工程学

Participatory ergonomics for psychological factors evaluation in work system design.

作者信息

Wang Lingyan, Lau Henry Y K

机构信息

Department of Industrial and Manufacturing Systems Engineering, The University of Hong Kong, Pokfulam Road, Hong Kong, PR China.

出版信息

Work. 2012;41 Suppl 1:2866-71. doi: 10.3233/WOR-2012-0658-2866.

DOI:10.3233/WOR-2012-0658-2866
PMID:22317153
Abstract

It is a well recognized understanding that workers whose voice needs to be heard should be actively encouraged as full participants and involved in the early design stages of new ergonomic work system which encompass the development and implementation of new tools, workplaces, technologies or organizations. This paper presents a novel participatory strategy to evaluate three key psychological factors which are respectively mental fatigue, spiritual stress, and emotional satisfaction in work system design based on a modified version of Participatory Ergonomics (PE). In specific, it integrates a PE technique with a formulation view by combining the parallel development of PE strategies, frameworks and functions throughout the coverage of the entire work system design process, so as to bridge the gap between qualitative and quantitative analysis of psychological factors which can cause adverse or advantageous effects on worker's physiological and behavioral performance.

摘要

人们普遍认识到,应积极鼓励那些声音需要被倾听的工人作为全面参与者,参与到新的人机工程学工作系统的早期设计阶段,这些系统包括新工具、工作场所、技术或组织的开发与实施。本文基于参与式人机工程学(PE)的改进版本,提出了一种新颖的参与式策略,以评估工作系统设计中的三个关键心理因素,即精神疲劳、精神压力和情感满意度。具体而言,它通过在整个工作系统设计过程的覆盖范围内将PE策略、框架和功能并行开发,将PE技术与一种公式化观点相结合,从而弥合对工人生理和行为表现可能产生不利或有利影响的心理因素的定性和定量分析之间的差距。

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